Scottsdale Psychological Associates

Seth Weber 

on Google

5 years ago

I'm being charged $65 dollars for a "no-show" for an appointment I never booked 8 MONTHS AGO. They have threatened me with sending this charge to collections and expect me to pay for it. I read the reviews and it seems that the desk staff is extremely negligent. 

Kristy Lee 

on Google

5 years ago

The receptionist staff has no professional practice or compassion for clients. During a first attempt, the receptionist transfers a new customer to the Psychologist direct line to make an appointment. It’s been a week with no call back. What’s even the point of having a receptionist when you could use an extension line and eliminate what is useless and save money. Then another time she makes snotty demands for new clients, that are barely of legal age, as if they should understand what the are talking about when it comes to ... read more

Alexander Maxson 

on Google

6 years ago

The rating really shows for the quality this place puts out... Let’s start off with the reception desk. Let’s hope you’re ready to be treated as a freak rather than an individual, the receptionists always seem to have an issue whenever someone walks through the door, they talk to you as if you’re stupid, they’re focused on anything but their job, and you best hope you don’t walk through the door during their conversations, don’t wanna ruin that! Onto the therapist side: my first therapist (not going to name names) spent the ... read more

Alana Noto 

on Google

6 years ago

Jennifer the receptionist is unapologetically rude. You will be left on hold, she does not acknowledge that someone is on the line. I can’t believe the doctors do not read the reviews about their front office staff. I like the doctor but it’s unfortunate that there seems to be a disconnect between the employers and their office staff. Good luck!