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Scotiabank
- Finance
- Newmarket, ON
About this business
Location details
16635 Yonge St, Newmarket, ON, L3Y 5V6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Terrible customer service at Scotiabank. I just wanted to close my account and instead got bounced between employees like it was some kind of game. No one seemed to care or want to help. Felt completely disrespected and ignored. Seriously disappointed.
I’m beyond frustrated with how Scotiabank treated me. Tried to close my account and ended up wasting hours at the branch dealing with staff who wouldn’t take accountability. They kept passing me off and I left feeling disrespected and unimportant. This is not how a bank should treat people.
What an exhausting experience. All I wanted was to close my bank account, and instead I got passed around from one clueless staff member to another. No follow-through, no urgency, and zero respect. Scotiabank really needs to train their employees better—this was a nightmare.
Scotiabank completely failed me. I went in with a simple request to close my account and left feeling unheard and mistreated. The staff acted like it was someone else’s problem and I got shuffled around with no resolution. Would not recommend this bank to anyone.
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.7 star rating with 50 reviews.
When is Scotiabank open?
Scotiabank is open now. It will close at 5:00 p.m.
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