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4011 New Street at, Walkers Line, Burlington, ON, L7L 1S8, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:00 p.m. | |
Tue | 9:30 a.m. to 5:00 p.m. | |
Wed | 9:30 a.m. to 5:00 p.m. | |
Thu | 9:30 a.m. to 5:00 p.m. | |
Fri | 9:30 a.m. to 5:00 p.m. | |
Sat | 9:30 a.m. to 4:00 p.m. | |
Sun | Closed |
To Whom It May Concern, I am writing to formally express my extreme dissatisfaction with the service I have received from Scotiabank over the past year and a half. I hold multiple business accounts with Scotiabank and have always valued efficiency and professionalism in my banking relationships. Under the previous branch manager, my experience was nothing but exceptional. Unfortunately, since the transition to the current branch manager, Candice, the quality of service has deteriorated to an unacceptable level. Lack of Commu... read more
Renewing my mortgage was not a problem. When it came to make changes to my line of credit I was virtually ignored by two representatives (Tim and Candice) and the bank manager (Michelle).I was told to drop off documents they required and just shuffled from one rep to another to once the first day be “ghosted” me. I contacted the branch manager and still nothing. This went on for about 4 months and I have given up. I just hope all my documents that included personal information that they have in their possession are securely ... read more
Unreliable service
Terrible service. I have been trying to set up online banking for over a month now
Worked with Zagros Khadir on my personal finances and he has set me up for success in the next 5/10 years. Very grateful for the experience and knowledge that was given to me. Cant wait to come back and speak to me in the future
Scotiabank has a 2.7 star rating with 40 reviews.
Scotiabank is open now. It will close at 5:00 p.m.
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