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547 Brant St, Burlington, ON, L7R 4K5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:00 p.m. | |
Tue | 9:30 a.m. to 5:00 p.m. | |
Wed | 9:30 a.m. to 5:00 p.m. | |
Thu | 9:30 a.m. to 7:00 p.m. | |
Fri | 9:30 a.m. to 7:00 p.m. | |
Sat | 9:30 a.m. to 4:00 p.m. | |
Sun | Closed |
I am an account holder at Burlington ON (downtown) branch since 2013. Above given one star is for the Wire Transfer Team of The Bank of Nova Scotia. The reason for that is their lack of customer service: instead of send an email or informing my home branch or just giving a call they did nothing but wait!? I am transferring wire credits from my birth country to Canada and each time as a sending person I should give an explanation why I am transferring money abroad from my homeland. Wire Transfer Team did not even bother to ma... read more
I just cannot thank the wonderful staff at the bank for going beyond to make my life easier. I have a good friend that has dementia and needs help with his banking. Mahim M. and Chris S. are always available to help. Ineeded special help to load banking software in my phone and Chris was a wizard in fixing my issue. I recently visited the bank at 4.59 pm and had a pile of bills to pay and Mahim was as helpful and pleasant as ever. Thankyou again for your support.
. I have never had such bad service from any bank I’ve ever deal with. I will not be dealing with them much longer.
If you are looking for a new bank in Burlington, come to this branch. They remember the importance of good customer service and manners. The reps I met were not robotic, and intake was painless. Alex is a gem and well-grounded personal banker. She will make you feel like a wanted customer even if not depositing big checks. On the way out, I was introduced to Boze, one of their small businesses reps. Very impressive approach and not just a sales guy trying to get your account. From first impressions, he will work hard for you... read more
I had a singularly terrible experience with this branch. Having been there for 19 years, I expected them to help resolve it. In the end, they moved to cover it up. Without going into specifics, avoid the senior financial advisor, Chinwe. She can put on a facade of being nice for a time. Once that time is over, she shows her true colours. She is entitled, nasty, mean-spirited, and cruel. In my experience with her, she repeatedly tried to dictate to me how I could use my money. When this was unsuccessful, she progressed to bei... read more
Scotiabank has a 3.1 star rating with 95 reviews.
Scotiabank is closed now. It will open tomorrow at 9:30 a.m.
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