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330 Mt Auburn St, Cambridge, MA, 02138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Same exact experience for my daughter as everyone else. $0 balance on my chart, never received any kind of bill in the mail before going to collections. Once she got the collection letter, she tried to get them to send it to her secondary insurance that she HAD at the time of her visit, but worker on the phone refuses to send anything to insurance now because her visit happened last year. The same worker on the phone asked why I got the collections bill in the mail and none of the bills they CLAIMED they sent, but that seems... read more
Same exact experience for my daughter as everyone else. $0 balance on my chart, never received any kind of bill in the mail before going to collections. Once she got the collection letter, she tried to get them to send it to her secondary insurance that she HAD at the time of her visit, but worker on the phone refuses to send anything to insurance now because her visit happened last year. The same worker on the phone asked why I got the collections bill in the mail and none of the bills they CLAIMED they sent, but that seems... read more
Like everyone else, I too had billing issues. Never once received a paper or electronic bill. All of my bills through BILH MyChart were paid in full. Got a text with a suspicious link to pay indicating that it was my final notice. Final notice? Folks, I never got a notice so I guess your first is your final. The incompetence of this office is beyond astounding. I look forward to the day that AI replaces your clearly underqualified personnel. Stop being adversarial to your patients due to your poor processes and/or people.
Radiology reading was very prompt. However, extremely poor billing services. No idea about the billing amount and how to pay their bill. No information exists in mychart and then in few months you receive a debt collector letter. Extremely disappointed.
Avoid. Billing practices border the fraudulent. First they give wrong information on the phone, then send to collection.
Schatzki Associates, Inc. has a 1.1 star rating with 39 reviews.
Schatzki Associates, Inc. is closed now. It will open on Monday at 9:00 a.m.
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