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1 Veterans Dr, CT 06051, New Britain, CT, 06051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Saturday March 22, I visited Schaller Honda in New Britain, as I continue to search for my new car. As I strolled the parking lot, I witnessed a sales associate approach a customer and waive a tool in her face in a threatening manner. I immediately returned to my vehicle and moved onto the next dealership to continue my search. Would not recommend doing business with these team members.
I hereby want to express my dissatisfaction with the service received today, December 16, 2024, at Schaller Honda Service. I arrived downtown at 11:30 a.m. and, until 1:30 p.m., I was still waiting for my vehicle to be delivered, even though I was informed that it had been ready for 35 minutes. This situation reflects a lack of organization and responsibility on the part of service personnel. When I asked why the vehicle was not delivered to me, I did not get a clear answer or an immediate solution. This not only generated a... read more
After changing the oil, the heat shet came off on the highway after one week. this sound scared my family to death. I spent two hours somehow removing it, all on the highway. and now I have to pay for the spare part and for the labor. I do not recommend.
Very helpful when I called to inquire about a Honda recall.
Worst place for service, avoid it at all costs. The service manager is nothing more than a grease monkey. His customer service skills are nil. Art Schaller, you have some work to do concerning your staff. I’ve purchased five cars from you over the years, never again. When questioning your service manager about cost, he rudely asked my husband, “are you a master mechanic?” Absolutely unconscionable behavior. Your service staff should be ashamed! The only reason we didn’t use Manchester Honda is they were a week and a half out... read more
Schaller Honda Service has a 3.5 star rating with 56 reviews.
Schaller Honda Service is closed now. It will open tomorrow at 7:00 a.m.
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