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Schaller Honda Service
- Auto Repair
- New Britain, CT
About this business
Location details
1 Veterans Dr, CT 06051, New Britain, CT, 06051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great service, love the new look.
Only go here to get a diagnostic. They may add services that you do not need. I had a head gasket leak that I knew about and they added other unnecessary work that would have costed me $3k. I went to two other mechanic shops and they both said all I needed was a head gasket change that ended up costing me $600 out the door. I saved $2,400 by going somewhere else.
I was prompted to use the website to make my service appt. I even received an appointment reminder via text, but when I arrived they had no clue why I was there, which was to check my AWD that hadn't engaged when I needed it on the Prologue Elite I bought there 3 months ago. The 20-something service tech asked me if I was sure I had AWD. They didn't even look at the car. The Prologue Elite only comes in AWD, and it has an AWD emblem right on the hatch. So, I complained, but the 30-something service manager was completely dis... read more
I was prompted to use the website to make my service appt. I even received an appointment reminder via text, but when I arrived they had no clue why I was there, which was to check my AWD that hadn't engaged when I needed it on the Prologue Elite I bought their 3 months ago. The 20-something service tech asked me if I was sure I had AWD. They didn't even look at the car. The Prologue Elite only comes in AWD, and it has an AWD emblem right on the hatch. So, I complained, but the 30-something service manager was completely dis... read more
Saturday March 22, I visited Schaller Honda in New Britain, as I continue to search for my new car. As I strolled the parking lot, I witnessed a sales associate approach a customer and waive a tool in her face in a threatening manner. I immediately returned to my vehicle and moved onto the next dealership to continue my search. Would not recommend doing business with these team members.
Frequently asked questions about Schaller Honda Service
How is Schaller Honda Service rated?
Schaller Honda Service has a 3.4 star rating with 60 reviews.
When is Schaller Honda Service open?
Schaller Honda Service is open now. It will close at 3:00 p.m.
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