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SCENT- Southern California Ear, Nose, and Throat
- Healthcare
- Newport Beach, CA
About this business
Location details
400 Newport Center Dr #302, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 2:00 p.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 2:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
What a colossal waste of time. Showed up to an appointment that was scheduled 2 months out only to arrive on time and find out that our appointment had been cancelled earlier that day. No phone call, no text, no email. No consideration and rude staff to top it all off.
UPDATE: Dr. Willner is great! Very informative and thorough. He does practice out of other offices (in Long Beach and Los Alamitos). Definitely see him in one of those offices instead. ORIGINAL: The front office is absolutely terrible. When making my appointment on the phone, I always ask for new patient forms right away because I have a lot of information to fill out and I don't want to waste time in the office filling it out on a clipboard. First, they gave me the wrong website. How do you not know the website of your plac... read more
Customer service not good. Called to set appointment. Lady answered the phone and didn’t ask my name or state the company name. Then put me on hold for 10 minutes. Weird on hold message wanted to tell me about the Covid Pandemic we were currently in and what to do. Can have some accompany me to their office complex because of the Covid rules. What?!! After hearing about that for 10 minutes, it just hung up on me. Obviously they are not on top of their customer service game or phone system. …And usually how you do anything as... read more
SCENT is a professional, compassionate and thorough team which truly works for the patient's well-being. Dr Yoshpe, Garrett, Luz and the whole Family of doctors and staff treated me (my family for three generations now) with dignity, respect and honesty throughout my procedure. I/we recommend the SCENT team for any treatments they provide services for.
Frequently asked questions about SCENT- Southern California Ear, Nose, and Throat
How is SCENT- Southern California Ear, Nose, and Throat rated?
SCENT- Southern California Ear, Nose, and Throat has a 4.5 star rating with 41 reviews.
When is SCENT- Southern California Ear, Nose, and Throat open?
SCENT- Southern California Ear, Nose, and Throat is closed now. It will open on Saturday at 2:00 p.m.
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