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14200 S Tamiami Trail, Fort Myers, FL, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Called parts department to get a quote. It is for my wife's vehicle, so I am not able to get to the vehicle to get the VIN at the moment. The person on the phone said I was making his life difficult because I couldn't get the VIN and I haven't been to the dealership before. Well I won't be going to this dealer. Also while on hold I could hear them in the back ground talking about how I didn't know my VIN and heard laughing about how I couldn't possibly know the VIN. Very terrible customer service.
Called parts department to get a quote. It is for my wife's vehicle, so I am not able to get to the vehicle to get the VIN at the moment. The person on the phone said I was making his life difficult because I couldn't get the VIN and I haven't been to the dealership before. Well I won't be going to this dealer. Also while on hold I could hear them in the back ground talking about how I didn't know my VIN and heard laughing about how I couldn't possibly know the VIN. Very terrible customer service.
Everyone was friendly but staff disorganized. Sales employee's mis placed demo car keys causing a frantic search before we left. Getting a bottle of water required 3 separate requests.
Scanlon Lexus of Fort Myers Service has a 2.5 star rating with 4 reviews.
Scanlon Lexus of Fort Myers Service is closed now. It will open tomorrow at 7:30 a.m.
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