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Scales N Tails Fort Collins
- Pet Stores
- Fort Collins, CO
About this business
Scales 'N Tails is your one stop reptile shop, where our customers can choose from a large variety of exotic pets, including all types of snakes, lizards, frogs, turtles, tortoises, invertebrates, Sugar Gliders, and Hedgehogs. We also carry a full line of live feeders, and the top of line care products needed to give your exotic pet a healthy and happy life. Our staff has the passion and experience to help even the most inexperienced exotic pet keeper be successful. For an out of this world experience that will take you back... read more
Location details
3645 S College Ave #6, Fort Collins, CO, 80525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loved this place till this week. Terrible customer service from the manager. We will no longer shop here. I understand policies but you can't even get her to respond to a phone call. Excuses after excuses from employees of why she can't talk to you. Customer service is everything. Just a simple call back saved you years of a customer.
Worst customer service ever. When Mike worked there, everything was great! Now that the new guys work there, customer service apparently is not an option. recommended? no. I give 0 out of 10.
Time to change my rating and review of this place after the continued slide down in customer service. This place used to be great. Now it’s a waste of time. A year ago (2019) they had friendly knowledgeable staff. Now they have apathetic lethargic drones that pick and choose what rules/policies to enforce on a customer by customer basis. I asked for 300 crickets. I was told that the limit was 100. I said, than why did the other employee sell 1300 to the person (that cut) in front of me? I was told “that was a special order”.... read more
RecommendedYes and no so I got two tarantula s one a curly hair and a Goliath bird eating tarantula My curly hair is doing amazing But my Goliath molded and then passed away I didn’t even touch her ! I didn’t even know until I lifted her hide and saw her so I don’t know this was 3 days I feed them on the same day I will be calling this should of not happed
Absolutely Love this store. Always have everything I need, and the employee's are amazing!!
a wonderful helpful place love this shop
Great shop and customer service!
We came here to buy our family's first lizard: a bearded dragon. These guys were very helpful and knowledgeable. Quetzal I believe was the name of the employee who helped get us all set up. Could not be more pleased. Thank you!
Frequently asked questions about Scales N Tails Fort Collins
How is Scales N Tails Fort Collins rated?
Scales N Tails Fort Collins has a 4.4 star rating with 615 reviews.
When is Scales N Tails Fort Collins open?
Scales N Tails Fort Collins is closed now. It will open tomorrow at 9:00 a.m.
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