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Sbarro
- Pizza
- West Covina, CA
About this business
Sbarro is the home of The Original NY Style pizza featuring our XL NY Slice. We make our dough fresh and shred 100% whole milk mozzarella cheese in store each day.
Location details
805 Plaza Dr, West Covina, CA 91790, West Covina, CA, 91790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I was born and raised in NY, so I know what NY style pizza is. What they serve here is not NY style pizza. First of all the crust lacks that chew that NY pizza is known for. Also, the crust is a little too thick and stiff. The sauce lacks any flavor, you barely even notice it's there. As for being "XL", I've seen bigger slices at Costco. There is nothing NY about their pies, not the crust, not the sauce, nor the size of the slices.
Service is terrible. Owners should train their line staff on providing exemplary customer service and not behave as someone who does not have manners. Simple, "hello", "how may I help you", go along way. Sandra at the cash register is a terrible employee with customer service. Does not listen to what the customer is asking. I simply asked her and gave her mt receipt to inquire if my whole pizza was ready. She returned my receipt and said nothing. I had to ask her again, if it was ready or not. My daughter asked her for a Dr.... read more
They don't heat the food well, and it's not the first time what happens! please pay attention to that. He never returned to that place.
There was 3 worker in the front and none of them ask me if i need anything they just kept there backs turn totally ignoring customers and paying no mind to them this really say a-lot about the work ethic of these employees and reason why your food sits out so long before being disposed i find this experience horrible and lacking
Frequently asked questions about Sbarro
How is Sbarro rated?
Sbarro has a 3.1 star rating with 64 reviews.
When is Sbarro open?
Sbarro is open now. It will close at 8:00 p.m.
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