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Saxx Underwear Co. Head Office
- Retail
- Vancouver, BC
About this business
Location details
68 W 5th Ave, Vancouver, BC, V5Y 1H6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SAXX ... Poorly made socks ... I recently purchased their "Low Show Socks"and although very comfy, they seem to be poorly made ... The Low Show Sock stitches open cleanly around the front (looks like a mouth)... I purchased Saxx because it's a Canadian brand and for the quality... How can I trust their undergarments now?
I've been a long time customer of Saxx and on my last order they sent me the wrong size and then wouldn't replace them.
Very poor customer service!!! Spent thousands of dollars on underwear in the past. On the one occasion when I was was sent underwear( advertised as boxer briefs) that had more in common with bicycle leggings than underwear I was offered the “one time exception” to send them back, and having to carry the shipping costs.. What a joke of a company, who clearly do not value their loyal client’s business!! NEVER BUYING SAXX AGAIN!!!
Ordered boxers over 2 weeks ago, still no sign. Emailed support twice, no response. The shipping company has no idea where they are. Saax has gone so downhill, will never support them again! Bought a pair last year, quality has declined, but that's no surprise now I can see why, especially after reading the other reviews. The underwear empire has crumbled..
I’d strongly recommend against ordering from the online store so long as ICS are their courier service. I live in the city and ICS claim they couldn’t find my address, my address is a legal address and part of a duplex, I’ve never had any other delivery issues in the past. I called ICS and they told me my address wasn’t real and they had sent my order back to sender. I’ve Been out of pocket for 5 weeks and told a refund would take another 15 business days. Overall a pretty terrible experience.
Frequently asked questions about Saxx Underwear Co. Head Office
How is Saxx Underwear Co. Head Office rated?
Saxx Underwear Co. Head Office has a 2.5 star rating with 58 reviews.
When is Saxx Underwear Co. Head Office open?
Saxx Underwear Co. Head Office is closed now. It will open tomorrow at 8:30 a.m.
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