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Saxon Business Systems
- Consumer Services
- Jacksonville, FL
About this business
Location details
9150 Philips Hwy, # 2, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible company that does not stand behind its products or service contracts. If zero stars were an option, that is what I would give. My experience has been extremely disappointing from start to finish. Since purchasing a Xerox multifunction printer, I’ve dealt with ongoing billing issues, service problems, connectivity issues and repeated difficulties ordering basic supplies. What should have been a straightforward service contract turned into months of frustration. I made numerous attempts to resolve these issues through... read more
I am extremely disappointed with the customer service and claims process. We filed a claim for our Xerox after it became inoperable in September 2025. Despite countless emails, phone calls, and follow-up attempts with both our representative and customer service, we have received virtually no communication or resolution. The insurance company confirmed that the claim payout was issued, yet we are still waiting for a replacement while continuing to make payments on equipment that has been unusable for months. The lack of comm... read more
These guys have the Worst Customer Service EVER!!!! Always over charging and can never get anyone to issue any credit on my bill! Can also never get anyone on the phone! Sales rep and CSR Manager also never return may calls or emails! THESE PEOPLE OFFER NO CUSTOMER SERVICE!!!!!!
Take your business elsewhere. All phone numbers for this business take you to a call center in the Philippines. I don't believe you can get customer service from Saxon anymore. I am simply trying to check on a drum cartridge order and cannot get anyone to help me.
Frequently asked questions about Saxon Business Systems
How is Saxon Business Systems rated?
Saxon Business Systems has a 2.5 star rating with 29 reviews.
When is Saxon Business Systems open?
Saxon Business Systems is closed now. It will open tomorrow at 8:00 a.m.
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