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Sarah Johnston MD
- Healthcare
- Courtenay, BC
About this business
Location details
453 Cumberland Rd, Courtenay, BC, V9N 2C5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent work done by hygienist. Overall good experience. That being said, this office needs to upgrade and become more modern. They need to do direct billing to insurance company in all aspects because it takes along time to recoup your money by sending in forms As well, maybe a tap function on machine would be a bonus too. Staff is fine at front desk but not necessarily the most enthusiastic or friendly when dealing with you. As was send though, the dental work was good.
Rude, unprofessional staff - dismissive of client's concerns - interested only in getting a waiver signed and extracting as much money as possible - any other clinic would be a better choice
I have twice had deep gum cleaning, with follow up of semi-annual cleaning. I have also had grafting from roof of mouth to gums. Every time I have come in for any form of treatment, I have been treated well and with great empathy, as I am not comfortable with dental procedures. I would highly recommend.
This office is super clean and has great communication between the patient and the office staff leading up to the appointment. Everyone did an excellent job and took the time to explain my treatment plan. I gave them 4 stars for two reasons, both have to do with their lack of technology in the office. 1: They don't submit your insurance claims to your insurance company. I haven't had to submit a claim at any provider for over 5 years because this is all automated at most offices (massage, dentistry, etc.). I was sent home wi... read more
Dr.Johnston and her staff mean well, but are missing a certain tact/sensitivity of dealing with the diversity of people who may come through the office. These dental procedures can be very stressful for clients, and though I understand the concept of burnout from those in medical professions, if you're not in a place to be able to provide a sense of warmth and safety to people who are trusting you while in a very vulnerable position, perhaps you should take a step back and reassess what your issue is. It's part of the job to... read more
Frequently asked questions about Sarah Johnston MD
How is Sarah Johnston MD rated?
Sarah Johnston MD has a 4 star rating with 12 reviews.
When is Sarah Johnston MD open?
Sarah Johnston MD is open now. It will close at 6:00 p.m.
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