Sarah A. Lord, MD

Stephanie Walker 

on Google

2 weeks ago

I called the office this morning and said I'm a patient of Dr Lord and I have a sore throat so bad that swallowing my own saliva is extremely painful. The receptionist said: "Yeah, what do you want me to do about that?" This office has terrible customer service. In December, I had the flu (fairly confident flu a since I has spent considerable time with someone two days prior that tested positive for flu a) and I messaged Dr Lord thru the portal about whether to to come in or could she prescribe Tamiflu. It is now March 23, 2... read more

Barbara DeMaiolo 

on Google

a month ago

I don't understand these bad reviews. Dr.Sarah Lord has been nothing but kind and on top of my test results. She's given me great alternatives to problems instead of rushing into prescribing pharmaceuticals. Yes she runs a bit late but then spends plenty of time listening. The nurse practitioner is also great. 

mani26bujji 

on Google

6 months ago

I am very much disappointed and dissatisfied with lack of communication between this doctor and patient. After the test results comes there will be no message in portal and if we call 5 times minimum they will call back and at least we need to wait 3 weeks to get proper message from their staff. Dr Sarah lord never gives enough time to listen to patients and she looks like always in a hurry. Not diagnosing conditions early and too much of waiting like almost 1.5 to 2 hours waiting on so many days. 

Kathy Thurston 

on Google

11 months ago

This is the first negative review I’ve given but I feel so strongly about it. 17 days ago I asked for help. Doc said to get bloodwork but gave no direction as to where/when to go. Eight days later was able to fulfill request. Results were in immediately. ABNORMAL!!! Called in, messaged in… no help. Took myself to Urgent Care. 30 min later, walked out with Rx. Still waiting for Dr Lord to respond to my request for help. Crickets. Ended up going to Urgent Care…30 minutes later, 

Rachelle 

on Google

a year ago

Patient beware! She does not care, she is a corporate doctor. I tried giving her the benefit of the doubt after she would not treat me during Covid for a simple sinus infection, so it turned into bronchitis which ended in pneumonia. I had to use my work Teladoc to finally get a Z-Pak which made me feel better within a day and a half. Fast-forward to 2025 I called Thursday morning due to having allergy and sinus irritation from a neighbor burning leaves. I never got a call back I called Thursday afternoon asked to be to get a... read more