Santa Rosa Windows & Glass

Tiffany Davison 

on Google

2 months ago

I rarely leave reviews, but felt compelled too for this company. We rent our house, and we have an oddly placed window that our front door handle touches. Well, my 3 year old swung the door open way too hard and shattered it. We panicked to say the least. My husband called these folks and we had an appointment super quick. The replacement was fast, efficient and both gentleman were extremely kind. I called into office to make payment for work completed as that's how they take credit cards. Now, I don't like calling into plac... read more

Kai Kliegl 

on Google

11 months ago

One of the worst experiences of my life. Came to measure twice and still ordered the wrong size. Cancelled first scheduled install saying installer was sick. Cancelled second scheduled install and said someone walked off with the shower door hardware. Finally arrived on third attempt only to install one of the glass panels before realizing that the second panel was too large and wouldn't fit. Also used one of our new bath towels as a floor mat completely ruining the towel. Left black greasy stains all over new bathroom floor... read more

Anonymous 

on Google

11 months ago

One of the worst experiences of my life. Came to measure twice and still ordered the wrong size. Cancelled first scheduled install saying installer was sick. Cancelled second scheduled install and said someone walked off with the shower door hardware. Finally arrived on third attempt only to install one of the glass panels before realizing that the second panel was too large and wouldn't fit. Also used one of our new bath towels as a floor mat completely ruining the towel. Left black greasy stains all over new bathroom floor... read more

J K (SFJoe) 

on Google

a year ago

I contacted the company to get quotes on replacing two windows in a new house. Pat came out and did one adjustment with no charge and made some recommendations. He further reached out to Milgard to have them call me about the two windows because they were under warranty. No charge for the call or adjustment which spoke volumes to me since all Home Depot did was provide an insane quote for $4,000. Never use the big box stores for window replacements. Go local. Thanks Pat 

Damion Chaplin 

on Google

a year ago

I had called a competitor and had them promise me my custom glass sheet would be ready the next day. I called the next day, and they said they were too busy, but would have it ready "tomorrow." They'd already charged be for the cut! I told them that's what they said yesterday, so I canceled my order, and called SR Windows & Glass. They said they were busy too, but would get it ready by 4pm. They weren't there, but the glass I ordered was outside, ready for pick up. They hadn't even asked me for a payment yet! I, of course, c... read more