Santa Monica Massage and Reflexology Center

Yasmine IMG 

on Google

a month ago

I'm pretty disappointed that this business who willingly advertises on groupon doesn't want to treat Groupon customers with the same respect as regular paying cusomters.... I made an appointment with a female therapist for today, the man over the phone said great she's available... I drove 45 min and paid for parking just to be told that she's apparently no longer available right there and then for "Groupon customers" and that I should've told him over the phone? which sounds extremely questionable and weird...then I said ok... read more

Fernando Salumbides 

on Google

2 months ago

"I've been coming here for a couple of years, and I've always had a great experience. The therapists are skilled and professional, and the staff is friendly and welcoming. Their prices are very affordable, and they regularly send discounts and special offers, which I really appreciate. I highly recommend them!" 

gina germani 

on Google

2 months ago

This place has gone completely downhill. I almost never leave negative reviews, but this was one of the worst massage experiences I’ve ever had. When I called to book my appointment, I specifically asked for a good therapist and was told that the therapist I was being scheduled with was the best at the spa. That made the experience even more disappointing. I booked a Swedish massage because I wanted a gentle, relaxing massage after a long day at work. Instead, I got an extremely rough massage that was the exact opposite of w... read more

Katty Reynoso 

on Google

3 months ago

e receptionist came across very rude and unwelcoming to schedule our appt and me an my husband felt like a inconvenience for her time, She asked for my name and phone number wrote it all wrong didn’t really care. Then accused my husband of recording her with his glasses when they were prescription glasses not to record , she has such a disgusting attitude when it comes to customer service . Do not recommend this place 

Zohria Nunis 

on Google

3 months ago

Yikes. I just called to book a 90-minute massage, and the experience was incredibly disappointing. The receptionist came across as cold and unwelcoming, and I felt as though my call was an inconvenience. She asked for my first name, last name, and phone number, wasn’t able to capture the information correctly, so I had to repeat myself several times. She then asked for my email address. I provided it over the phone, but again she couldn’t seem to understand it. Instead of asking me to repeat or clarify, she simply said, “Tha... read more