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Sanford South University Eye Center and Optical
- Laser Eye Surgery/Lasik
- Fargo, ND
About this business
Sanford Health Eye Center & Optical South University in Fargo offers general eye care, exams and prescriptions. Our Ophthalmologists provide advanced eye care.
Location details
1717 S University Dr, Fargo, ND, 58103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waiting over an hour to be seen with zero communication is absurd. It is super inconsiderate of other people and their time. Staff then acted astonished I would like to leave without being seen. One member brushed it off saying that the doctor was new and just takes longer with patients. The least they could’ve done was communicated this and called and said the doctor was behind schedule. I’m someone unable to drive, has to set up rides to multiple appointments a day. This was extremely disappointing and the staff clearly di... read more
I wouldn’t recommend this place to anyone. In Sanford, I have my medical insurance uploaded. That’s just medical insurance, it’s not vision insurance. When I got the desk I told them I have uploaded my medical insurance, it’s in the system however I have another coverage specifically for vision with VSP. They said « no you don’t need, the medical insurance is going to cover it no worries » I have asked if they were sure they responded yes. I went and got my exam done. After, my exam, I came back to the desk again and said I ... read more
Today I had the worst experience I could possibly have at this place. When I checked in online I tried to add my new insurance for eye care and I couldn't. First thing I do when I arrive and I'm getting checked in is telling the receptionist, (who when I called afterwards they said her name is Kylee) that I'm not sure if my insurance will work, because I couldn't upload the information online. She tried in her own and she couldn't, so she called someone else who took the information of my card from her and told her they do t... read more
I had an eye appointment with them and was told my state insurance was covered by them. I have been looking for a new place to go. I went in and the front ladies were very rude. I got checked in and there wasn't a whole lot of communication on where I should go. I got done and was handed a paper with my prescription and told to go look at glasses where they have a small area. The lady there was very rude and snapped at me that state insurance was not covered there and gave me a list of where to go and told me to leave. Fast ... read more
This review is to thank Mandy for being so kind and patient with my family. She transformed a confusing visit into a great experience.
Frequently asked questions about Sanford South University Eye Center and Optical
How is Sanford South University Eye Center and Optical rated?
Sanford South University Eye Center and Optical has a 2.9 star rating with 30 reviews.
When is Sanford South University Eye Center and Optical open?
Sanford South University Eye Center and Optical is open now. It will close at 6:00 p.m.
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