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Sam's Club Tire & Battery
- Automotive
- Crystal Lake, IL
About this business
Location details
5670 Northwest Hwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This is for the tire center. It is absolutely ridiculous how much time I have wasted coming here to be finally told that there is a small crack in my tire and I have to buy new ones. I have set appointments over the phone that have had to be changed to accommodate your staff. I have waited over an hour each time (at least four times) for problems to be identified all while managing a slow leak. Finally when the solution (after in hour again of waiting) was to replace the tires, I’m being told that I need to buy new tires. Th... read more
Terrible experience. I bought 4 new tires in July of 2025 and also wanted to buy tire sensors but the tire sensors were not in stock so they told me they’ll call me when they’re in stock. I set up appointments to get them installed everytime I went in they were still not in stock even though they told me they were. I went in like 6 different times to get them installed over a 6 month period and every time I went they didn’t have them so it got to the point that management and staff told me they were going to install them for... read more
Unprofessional experience overall. Bought 4 brand new tires and one went flat in under 12 hours. Brought it in the next day to get it looked at - replaced a valve stem and all good for now. They refused to put the tire back on the vehicle, so here I am 50 feet from the tire center putting a new tire on myself. Brand new tire. Never again will I purchase tires here.
Since Costco doesn't install batteries, went to Sam's and was very happy with the professionalism. Got New battery installed in a timely manner. They go above and beyond for the customers. Great people.
The guys working here are great. TJ was very friendly. In and out in just over an hour for new tire installation. Only complaint would be it takes quite a while for someone to even acknowledge you’re at the counter waiting to be helped.
Frequently asked questions about Sam's Club Tire & Battery
How is Sam's Club Tire & Battery rated?
Sam's Club Tire & Battery has a 2.2 star rating with 10 reviews.
When is Sam's Club Tire & Battery open?
Sam's Club Tire & Battery is open now. It will close at 6:00 p.m.
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