Sam's Club Optical Center

F K 

on Google

2 months ago

In January 2025, I purchased two pairs of prescription glasses from the Sam's Club Optical Department in Woodstock, GA for nearly $1,000. Three weeks after my purchase, I received an invitation to return for an inspection and adjustment, which I completed without apparent issues. About a month later, I noticed something concerning: the screws holding the lenses in the frames were mismatched—one black and one silver. When I inquired about this during my next visit to the store, staff assured me this was normal, explaining tha... read more

Mk Reichenbach 

on Google

8 months ago

I went to Sam's Club for my yearly eye check up and was completely happy with Dr. Nick Corneillie and his staff. Dr. Nick was informative, patient, attentive, and professional. I don't think I will go anywhere else again. Conveniently located in the Sam's Club and they got us in and out on time. The whole staff was very friendly and cooperative while helping us with insurance information issues. I was a very happy customer. 5 stars for Dr. Nick and his staff. 

Lauren Cusson 

on Google

a year ago

Upcharged me like crazy. I got sunglasses and she told me my total, she said “x amount with the protection plan.” I said okay, that’s steep can I take off the protection plan? She took it off and I kept trying to get unnecessary charges off that my insurance didn't cover. I asked about taking the polarization off because I personally don’t like polarization, and it wasn’t covered by insurance. She said oh no that’s like the color of the lenses, the sunglasses will be clear if you don’t get this. Bullcrap. I have gotten many ... read more

EA S 

on Google

a year ago

Great experience with Zehor. She is knowledgeable, focuses on a positive customer experience. They have a fair amount of frames to choose from. Claudia is also helpful. They make a great team. Other staff is good yet these two staff members provide the type of customer service that is not readily found these days. Even when they’re busy and wait time is long they acknowledge the customers that are arriving. They are apologetic for the wait. Hope management affirms them for their service. 

insert random name here 

on Google

4 years ago

All in all I cannot recommend the current eye doctor at this location. I was seen quickly and she was polite. The only problem is I was given the wrong prescription. It's bad when I can see better without glasses than with the prescription I was given. Mistakes do happen, but as of right now I'm out over $750 because of this mistake. This includes the visit, the contacts, and glasses as I do not have eye insurance and all for nothing.