Sam's Club Optical Center

Brianna Martin 

on Google

5 months ago

If I could give a zero I would. I have never had such a terrible experience. Dr. Clark is the most unprofessional eye doctor. He was rude, arrogant and uncomfortable to be around. He was extremely creepy towards me and I was very uncomfortable. He made multiple comments that no doctor should EVER say to a patient, especially a female patient. He also got WAY too close to me multiple times. I was uncomfortable having to be in a closed room with him. As some reviews have mentioned, I was also told I needed a follow up appointm... read more

Ellen Hoff 

on Google

10 months ago

On 10/9/24, I had my first Optical exam with Sam's Club I saw Dr Clark and his assistant. Both excellent. I was an ELC-Eye Laser Center RN in a big hospital For 9.5 years of my 33 year career. Believe me I knew what to expect. Dr Clark's exam of my eyes were excellent as he went above and beyond the scope of his practice to make sure my eyes are healthy! He did an additional test on my high myopia eyes as a baseline for him plus this same test is to check for another health issue. I can't say enough about this group for how ... read more

Terri C 

on Google

a year ago

I give zero stars but had to mark 1. The ONLY reason I went here was due to insurance. NEVER, I mean NEVER again. My glasses could never be adjusted properly. I was back several times (it is several miles from my home) in the first 30 days. The guarantee was a joke. They would not replace the glasses. The Dr never once talked to me looking at me (rude). Now come to find out the contact lens exam was never completed at the same time and I cannot get contacts! I have to schedule a follow-up? I've never had to do a follow-up ey... read more

Madi Memmott-Elison 

on Google

a year ago

RUN AWAY, don’t walk…I went in as a new patient for a checkup to renew my RX (I needed new contacts). I experienced two serious issues. (1) The doctor was touchy to the point that I felt uncomfortable in my appointment. While sitting in the exam chair, he sat so close to me that my knees rested against the inside of his thighs. There was nowhere for me to go for the duration of the exam and I felt trapped. (2) The cost was unreasonable. I was told a self-pay checkup was $95 ($65 base “exam fee”plus $30 image “exam” - see rec... read more

Laure H 

on Google

a year ago

Dr very arrogant, and I work w Dr’s, that’s saying something. Worst part was I filled eyeglass prescription. It was horrible! I got an exam w different dr out of pocket. Completely different prescription. How can my eyes have 2 very different prescriptions within few weeks. Go elsewhere!!!!