Sam's Club Optical Center

Kate Kerby 

on Google

5 months ago

I have gotten my contact lenses there for the past 15 years, and I will never be back. I have never dealt with more rude, dismissive people in my entire life. Wearing a badge with "22 years of service" doesn't mean anything if you're a jerk every time I have an encounter with you. Same goes for the woman who raised her voice and spoke over me every time I tried to talk yesterday. 

lisa Nalley 

on Google

a year ago

Been getting my contact lens and eyeglasses from Sam’s optical for 5+ years now. Very friendly and helpful. I’ve been a business member since 1994. Love the J-Town location. 

Tim Story 

on Google

3 years ago

I have worn bi-focal glasses for 30 years. This Sam's Club Optical made me a new pair and and the prescription varied in the reader part of the lense. The staff refused to believe me and made me feel like I was wrong not the lense! I won't be back! 

mary pidgeon 

on Google

3 years ago

I asked an optical employee if she could adjust the arm of some rimless glasses that I had purchased from Sam’s previously. She said she’d try. When doing so, she cracked the lens…. She followed up with “sorry about that”. I asked if there was anything that could be done as a remedy for what had happened and she said no. If she had told me that they might break if she tried, I certainly wouldn’t have wanted her to try. She’s the expert, not me. I have purchased several pairs of glasses from other optical places, and their em... read more