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Sam's Club Optical Center
- Retail
- Gilbert, AZ
About this business
Location details
1225 N Gilbert Rd, Gilbert, AZ, 85234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I’m never using Sam’s club optical again. I ordered contacts and they have yet to come into the store. It’s been longer than the time frame they first gave me. The doctor refuses to give me a few trial pairs to get me by. Also, they make me pay upfront instead of going through my eye insurance. It’s a pain every single time, as my eye insurance tells me that it’s not the process that sams club should be doing. I have also had a poor experience with an eye doctor there that made me feel horrible after my eye exam. She was not... read more
Dr Sean is great!
I want to preface this by saying I’ve been coming here for my eye exams since I was in middle school so over 13 years and my experience with the doctor has always been amazing. However, I had a very distasteful experience my most recent time here. I ordered my contacts over the phone as I always do and got a message that they were ready. I came in to get my contacts at 5:55pm and there was only one associate there and she was sitting at the desk helping a customer and calling someone from the desk phone on and off. I am not ... read more
longest waiting time ever
This optical center here is the absolute worst. They sent my husbands glasses back 3 times to try and get the correct lenses with no luck. On the 3rd attempt we asked for a refund and they acted as if we were in the wrong for doing so. The customer service was awful. They were completely rude and we will never return to this Sam's club for anything!
Frequently asked questions about Sam's Club Optical Center
How is Sam's Club Optical Center rated?
Sam's Club Optical Center has a 2.5 star rating with 16 reviews.
When is Sam's Club Optical Center open?
Sam's Club Optical Center is closed now. It will open tomorrow at 10:00 a.m.
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