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Sam's Auto

3.1

About this business

Location details

37 Kenoza Ave, Haverhill, MA, 01830, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
3.118 reviews
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Megan Lucey's profile image
Megan Lucey 
3 weeks ago

Rented a U-Haul from this location and selected the option to be able to pick it up contactless. When it wasn’t working on the app I went to the office to ask for help. I waited over 15 minutes and was told by 5 different guys “someone will be right with me”. It wasn’t until I walked over to the inspection bay to check they were still there and didn’t forget about me and 3 guys were standing around chatting and laughing. I’ve worked customer service for 15+ years and know the difference between poor performance and meeting e... read more

Donald's profile image
Donald 
4 months ago

Easy to book. Good location. The owner was very professional. It made my move using the uhaul provided seemless. 

Heather Devaney's profile image
Heather Devaney 
4 months ago
Mike's profile image
Mike 
6 months ago

Asked the attendant to fill up my car with regular-using a debit card. He set it up to self- fill and walked away. When the nozzle stopped he closed it up and I asked for a receipt. When I looked at my gage and saw the receipt-it was only half full. I showed him my receipt and gage. He insisted it was full because the nozzle shut off. He didn't care and walked away. I went across the street and filled my 1/2 filled tank up at a different station. Something’s wrong with that guy. My wife told me that happened to a year ago al... read more

LCMedia's profile image
LCMedia 
6 months ago

This place is an absolute disaster. Brought my car in for a simple fix and somehow it came back worse than before. They took forever, barely communicated, and then tried to charge me way more than what they originally said. The staff acted like they didn’t care at all and just brushed off my concerns. On top of that, my car started making new noises the next day. Feels like they either don’t know what they’re doing or just don’t care. Definitely would not recommend unless you enjoy wasting time and money. They are scammers 

Frequently asked questions about Sam's Auto

How is Sam's Auto rated?

Sam's Auto has a 3.1 star rating with 18 reviews. 

When is Sam's Auto open?

Sam's Auto is closed now. It will open at 7:30 a.m. 

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