SamCare Express - Albany

Sierra Snow 

on Google

a month ago

Went in because I was not feeling well and I’ve had cold and flu symptoms for a few days. I was told before I even got called back to the room that they won’t be prescribing me anything to help today without an explanation on why. The nurse took my vitals and told me that it’s probably not a cold so they’re gonna do a Covid test. After the Covid test, she left the room and left my door open to the hall. I saw her test the nose swab and it came back positive. She was saying. “Yep we have an instant positive here” and started ... read more

Kayla Jlassi 

on Google

3 months ago

While they may be able to see you quickly, you may be overcharged for simple visits. I went into urgent care in June of 2025 for what I thought was a UTI. I came in and was told it's best to complete a test so we aren't treating for the wrong infection. I trusted Emily Atharinikrouh to give me appropriate care and went ahead with the test. Keep in mind the test was self-administered and took less than 2 minutes. After leaving the office, my UTI was confirmed within 3 hours of the visit. Imagine my surprise when I received a ... read more

Marissa Griffin 

on Google

4 months ago

Set an appointment for SamCare Express online for a tension headache. They had called and left a message shortly after scheduling that they needed to speak with me urgently before my appointment. Upon returning the call I was asked to describe my symptoms and was then told they aren't equipped to deal with my headache and they'd be cancelling my appointment, even urgent care wouldn't be able to help and to go to the ER because I needed imaging. A couple of days and a lot of anxiety later I ended up taking their advice and go... read more

Brittany Porter 

on Google

5 months ago

I came for my 7 year old to get tested for the flu. He was very hard to get out the door of the house and out of the car. We parked and the office lady could see us out of her window sitting in the car confused because of a “for lease” sign on the window. She watched us walk up to the wrong door, and then once we finally found the correct door, proceeded to tell us that we were 8 minutes late and their cutoff time is 7 minutes. We drive 40 minutes to get to this appointment and she was completely rude, saying that we could w... read more

Peter Davis 

on Google

10 months ago

They will just tell you your sinus infection is viral or covid, then send you off.