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Salter's Fireplace & Artisan Shop (formerly the Woodburners)
- Fireplace Services
- Hatfield, PA
About this business
Location details
11 N Market St, Hatfield, PA, 19440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We came here looking to have our fireplace hearth and surround redone. After multiple visits in store, phone calls and in home estimates , Salters agreed to take on the project and so we gave a deposit. They came out, took measurements and then a couple of weeks later bailed on the project saying it was too complicated for them. It took 2 weeks for the deposit to be refunded and we now then had to start all over with the remodel of our fireplace. Poor communication on their end definitely slowed the process, I’d shop elsewhe... read more
Working with Salter's has been an extremely positive experience. Ordered a Napoleon grill and griddle through them. I spent time communicating with both Jim and Lisa during the course of a few months while we were planning a project. At every step of the way they were very knowledgeable, responsive and efficient. They have excellent knowledge of both their and the industry products that really helped us make good decisions for our project. Once we moved forward with purchase we ran into some availability and timing issues. B... read more
Great service! My house constrauction was delayed several times. They workred with me deligently and completed the work as soon as it was possible.
We were very disappointed with the service provided by Salters. The chimney cleaning was incomplete - the technician arrived unprepared and left multiple canisters of soot in the smoke chamber. While the technician was highly skilled at identifying "issues," this seemed more geared towards avoiding any future responsibility and setting up a hard sell for additional products and services. We also found their product selection to be quite limited and uninspired, which led us to purchase an insert from a different company. Duri... read more
Friendly & Knowledgeable
Frequently asked questions about Salter's Fireplace & Artisan Shop (formerly the Woodburners)
How is Salter's Fireplace & Artisan Shop (formerly the Woodburners) rated?
Salter's Fireplace & Artisan Shop (formerly the Woodburners) has a 4.6 star rating with 131 reviews.
When is Salter's Fireplace & Artisan Shop (formerly the Woodburners) open?
Salter's Fireplace & Artisan Shop (formerly the Woodburners) is open now. It will close at 4:00 p.m.
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