SalonCentric

Katie Mocko 

on Google

2 months ago

I was coming in from Williston, ND (because Williston does not have a supply store) and I called about an hour before they closed to ask if someone could stay just a couple minutes later for me. My maps said I would arrive at 4:01pm. They said no… Fair enough, I understand not wanting to stay late. However, I made good time and arrived 5 minutes before they were supposed to close. (Plenty of time for me to grab the 2 items I needed)… but they had already locked the door. I can’t help but feel like they knew I was coming and ... read more

Sierra Tornabeni 

on Google

2 months ago

Drove all the way from Williston, ND. Called ahead to see if they would stay open literally 5 extra minutes so we could get the products we needed. AND even offered to have our orders ready so they could be handed to us! Which would’ve have also been nice, but when we showed up 5 minutes to close, the doors were locked. I understand it’s not the employees problem that I didn’t make it well in advance, but a little compassion is really not that hard. And to be closed before your actual close time is crazy. We are SERVICE PROV... read more

Aimee Trinh Hirsch 

on Google

a year ago

If I could do 0 I would. No customer service. You want people to spend money at your business? Acknowledge your customers do more than gossip with each other 

DeeAnn Lawrence 

on Google

2 years ago

Our experience at this place deserved a five-star rating. Initially, we had some difficulties since the Rapid City, SD Salon Centric clerk must have deleted the database membership in punishment for our dissatisfaction. We challenged the Rapid City store, and the membership was quickly reinstated, allowing us to complete our purchases without difficulty! Excellent customer service in the Bismarck, ND store!!