Sally Beauty

Akel Hillany 

on Google

a week ago

I went in to purchase some clippers yesterday for my beard trim and was advised to get a certain pair of Wahl clippers that are used for removing hair from the top of the head. It was before the store closed so by the time I got home and realized they were not the clippers that I needed, the store had closed. Today I came in and showed the store employees that I wanted to exchange them for the correct ones and they told me since the box had been opened, they cannot be returned. On the receipt, it says refunds or exchanges wi... read more

Edith Martinez 

on Google

6 months ago

Worst customer service experience ever! We walked in just 15 minutes after buying hair products, simply trying to return it—no big deal, right? Well, apparently, it was too much work for the employees at this store. They did not give us a receipt, and instead of being understanding or even slightly helpful, they flat-out refused to give us our money back. Instead, they shoved a gift card at us, even after we told them we don’t even shop here! The worst part? The absolute attitude from Mila (purple hair). She acted like we we... read more

Lissette Lucatero 

on Google

6 months ago

My friend and I bought hair dye then went to return about 15 minutes later because we had cold feet and were not convinced with the color. My return was easy since I made an account however the employees, Mila specifically, (the one with the purple hair) made it really difficult for my friend since they didn’t give her a receipt. She was rude and gave us attitude and did not want to help find a solution. She was lazy and snotty. She told us they couldn’t see previous orders and if we don’t want our receipt then they usually ... read more

Erica Collins 

on Google

7 months ago

Rude microaggressive staff! They should not be allowed to carry black products!! 

Nikki Alimenti 

on Google

11 months ago

The workers do not know what they're doing. I was looking for hair dye and was trying to find a good one, asking questions, and the girl did not know that with some, you can't bleach it for a period of time afterwards, so you're stuck with the color for awhile. I talked to someone else and was told that I don't have to bleach my roots, that the dye will take, it'll just be darker. IT DIDNT TAKE AT ALL. My roots are dirty blonde