Sally Beauty

A S 

on Google

6 days ago

I had a bad experience at my local store. I wrote to customer service and it's obvious they didn't read my complaint. The response given was generic cut and paste that had nothing to do with what I had written. I'm done with Sally's for good. I've been shopping there since I was a teenager. There are plenty of other businesses to buy hair products from. 

Warren 

on Google

5 months ago

Won't accept my 3 credit cards i've tried online and the staff on the phone cant tell me why my orders get denied. Waste of time. 

Kate Emerson 

on Google

7 months ago

I appreciate my local Sally Beauty location for always providing me with great products and hair dying advice. However, Sally Beauty’s rewards system is glitchy and deceptive. And of course customer service is no help. If you try to use the website prompt, the website goes blank when you hit submit and loads indefinitely. If you try to call customer service it is a clearly overseas contracted line that can’t even get the details of your purchase history straight and chalks everything up to a glitch. As someone who’s been ver... read more

Emily Tilton 

on Google

11 months ago

I love my local Sally’s so much but I went in there today to get dye and it was SO HOT. Turns out corporate is capping their AC’s at 74. In this southern heat where the air can’t keep up, it’s unbearable in there. I didn’t even wanna browse the other items so I left with half of what I usually go in there for. Those poor employees.