Salem Five Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Salem Five Bank

1.0

About this business

Founded in 1855 and headquartered in Salem, Mass., Salem Five Cents Savings Bank was known as the Nickel Bank because the first day's deposits ranged from five cents and upward. Throughout the Civil War, two World Wars and the Great Depression, Salem Five Cent Savings Bank has offered financial services to the residents of greater Salem and surrounding areas. The bank offers an array of products and services for consumers and small businesses. Through various subsidiaries, such as Salem Five Mortgage, Salem Five Investment S... read more

Location details

210 Essex St., Salem, MA, 01970, United States

Get directions
WeekdayScheduleStatus
Mon8:15 a.m. to 5:00 p.m.
Tue8:15 a.m. to 5:00 p.m.
Wed8:15 a.m. to 5:00 p.m.
Thu8:15 a.m. to 5:00 p.m.
Fri8:15 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.016 reviews
Select a rating
Kerry G.'s profile image
Kerry G. 
7 years ago

Normally I have a great experience with regular banking, fantastic tellers always positive experience with customer care reps on the phone. I feel the need to warn consumers about unfair banking practices in regards to communication and price gauging. I had Salem Five Boyle Insurance as my agent for home insurance, I received a this is not a bill from Hanover Insurance and my agent would be sending me a bill. In hindsight I should have paid the this is not a bill because I never received a bill from my agent. Next thing I kn... read more

Colleen O.'s profile image
Colleen O. 
7 years ago

I opened a savings account online with SalemFive. Maybe I did not read the rules closely but found out when I needed to transfer the funds for house purchase, they do not support wire transfers, they limit external bank transfers to $5000 per week and $10000 per month. I requested they close my account since I can't get the funds I need. It has been almost 2 weeks from request and they still have not closed. I have to wait for them to send a check - who in the banking industry has to send checks? They are way behind the curv... read more

chrisfromweston's profile image
chrisfromweston 
8 years ago

We had a very bad experience with this bank. We went to open a few CDs. It took over an hour. They made mistakes (later corrected) on the deposit ticket. They did not disclose the very high early withdrawal fees until they had been there for over an hour. They promised statements, initially monthly, then quarterly, only to later tell us that they do not provide statements. Stay away. 

M. R.'s profile image
M. R. 
9 years ago

This is a negative review regarding my banking experience with SALEM FIVE CENTS SAVINGS Bank operating online at ************************* For certain customers, the bank decided to require additional One Time Security Code verification for each login. However, this Verification by phone never succeeds. Their phone system deliberately rejects correct verification to discourage customers from logging into their accounts. The bank naturally claims that all fault is with customers, or that they are idiots and don't know how to ... read more

Frequently asked questions about Salem Five Bank

How is Salem Five Bank rated?

Salem Five Bank has a 1 star rating with 16 reviews. 

When is Salem Five Bank open?

Salem Five Bank is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com