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Saint Thomas Medical Partners

2.5

About this business

Location details

264 New Shackle Island Rd, Hendersonville, TN, 37075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun8:00 a.m. to 2:00 p.m.
2.516 reviews
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Dixie girl's profile image
Dixie girl 
on Google
5 months ago

I’m a worker’s comp patient that has jumped through hoops for this doctor. No help from his office or the insurance company. Tennessee Worker’s Comp came through and helped me get the ball rolling with ZERO help from this doctor for three and a half years. I finally get a test…he required to treat me. He ordered it. I got authorization from my carrier. I got an appointment and he refused to see me. What a guy. Now I have to go through the process of finding another doctor, waiting on another appointment, that takes forever. ... read more

FloraFauna Fairydust's profile image
FloraFauna Fairydust 
on Google
4 years ago

Deserves zero stars. You call to make an appointment at a call center and no one ever calls you back so you can schedule an appointment. I think each facility should have someone scheduling appointments for the facility they’re in versus one call center who passes along your info to the facility you’re trying to be seen at. I am extremely disappointed and will be changing doctors since it looks like the phone workers aren’t interested in helping patients be seen by the medical staff. 

Groovy Mimi's profile image
Groovy Mimi 
on Google
4 years ago

Deserves zero stars. You call to make an appointment at a call center and no one ever calls you back so you can schedule an appointment. I think each facility should have someone scheduling appointments for the facility they’re in versus one call center who passes along your info to the facility you’re trying to be seen at. I am extremely disappointed and will be changing doctors since it looks like the phone workers aren’t interested in helping patients be seen by the medical staff. 

Sara Bug's profile image
Sara Bug 
on Google
4 years ago

I don't know if my experience is based on the runnings of this office or the specific nurse that I have had to deal with, but my experience has been horrible. I will be submitting complaints to any platform possible. I've never had so much trouble at an Ascension St. Thomas establishment or any other doctors office in general. All I can say is be careful which doctor you pick and do your research. Though the office has made mistakes and it's taken me a while to get anywhere with these people, they have AT LEAST been nice and... read more

Stephanie Boone's profile image
Stephanie Boone 
on Google
4 years ago

I really like Dr.Krauth. He is very quick to diagnose anything in an instant! BUT I was there this past week and had to get labs done and the phlebotomist there cannot do her job properly, I would like to go into detail with a manager if I can have an email address of someone I can explain that too that would be great. 

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Frequently asked questions about Saint Thomas Medical Partners

How is Saint Thomas Medical Partners rated?

Saint Thomas Medical Partners has a 2.5 star rating with 16 reviews. 

When is Saint Thomas Medical Partners open?

Saint Thomas Medical Partners is closed now. It will open tomorrow at 9:00 a.m. 

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