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Saia, Inc.

2.6

About this business

Location details

11465 Johns Creek Pkwy #400, Ste 400, Johns Creek, GA, 30097, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.660 reviews
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Amanda Hert's profile image
Amanda Hert 
on Google
a day ago

If i could leave 0 stars I would. Please use another carrier to ship your item! On our bill but I was quoted $1733 with a delivery date of 8/29. It didnt get delivered until 9/3. We didn’t use a liftgate at pickup nor delivery and I didn’t check that box for liftgate but was charged for it. I was told pickup for our tiller would be after 3 pm and they showed up at 1 with no call ahead of time. We loaded it straight on his truck and they charged us a wait fee even though they showed up 2 hours early with no call. The only ext... read more

Anne Goulart's profile image
Anne Goulart 
on Google
3 weeks ago

Nice people and genuine interest in the customer. 

Ray Ray's profile image
Ray Ray 
on Google
a month ago

To start with the only reason I had any interaction at all with this god awful company was because I ordered a printer from Wisconsin. This freight company worked for one of their vendors in California. So the printer made it from California and sat for over a week in Birmingham. I had never ordered something this large before that needed to be shipped this way so I wanted to give the benefit of the doubt. Well, after I kept checking the tracking and it had not budged. I called the number with the tracking information. A wom... read more

Shaylene Marino Thompson's profile image
Shaylene Marino Thompson 
on Google
2 months ago

I have been working with SAIA at the service terminal near 30143, we are regular shippers of freight for the solar industry. Wow! What service Brooke has to offer! Also, dealt with Nina though I don’t know where she was located and she was just as amazing. SAIA saw the human aspect of an unusual situation I dealt with and adjusted rates accordingly. It isn’t often that you find that virtue anymore. I hired SAIA through TQL (3rd Party Logistics) and they have been absolutely horrible to deal with. I feel that some 3PL service... read more

Adam Conrad's profile image
Adam Conrad 
on Google
3 months ago

Try doing a damn pretrip your driver is going to cause a crash. No breaklights or anything. Hiring stupid drivers 

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Frequently asked questions about Saia, Inc.

How is Saia, Inc. rated?

Saia, Inc. has a 2.6 star rating with 60 reviews. 

When is Saia, Inc. open?

Saia, Inc. is open now. It will close at 6:00 p.m.  

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