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Sahara Solar
- Consumer Services
- Langwarrin, VIC
About this business
Location details
Unit 2/389 McClelland Dr, Langwarrin, VIC, 3910, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very frustrating experience with Sahara Solar. The installation was never completed and communication was inconsistent. Simon asked for upfront payment exceeding 10%, which is not aligned with regulatory requirements, leading to escalation to DBDRV. I had to go through CAV, NETCC, DBDRV and VCAT just to recover my deposit. I lodged with VCAT in April and there was no meaningful progress, and only after a long process was the deposit eventually refunded. While I was fortunate to recover my money, the process was time-consumin... read more
Stay away from these guys. Constant BS and lies. I paid a $4k deposit in January for a battery installation. Since March I’ve been told it’s going in but then nothing happens. It’s now the 10th of June and no one from the company will talk to me personally. Now I have to go through consumer affairs and my merchant bank to try and get money back from these scammers. Do not go near them.
I echo Sally's review 100%, done 8 months ago. After sales service is appalling. I installed an Aquatech hot water heat pump a few years ago with many faulty installation issues. Jenny referred me to the third party servicing company. But no follow up from Sahara solar. No response to phone call, to email whatsoever. After sales Care factor is extremely poor. I also found out later their prices were not that competitive either. Buyer Beware!!!
Buyer beware that this company has no office or shop front (even though their website and google says they do), so you can never actually chase the up properly. It’s a case of smoke and mirrors as Simon tries to make it look like he is the sales manager and the company also has directors, project managers, office staff, an office, an warehouse etc. This is incorrect as it is a sole trader ABN attached to Simon Miller only. Simon is merely a middle man selling these installs then scrambling to find actual electrical companies... read more
We originally decided to go with Simon and Jenny from Sahara Solar to install our panels as they were recommended by our neighbors had also used them and said they were good to deal with and had a good price. Simon contacted me to tell me that we needed to change the type of inverter that was originally listed and quoted on our original proposal because a newer one was a better option which I agreed to and just asked that he send me an updated the proposal so that the information I had was reflective of the panels and invert... read more
Frequently asked questions about Sahara Solar
How is Sahara Solar rated?
Sahara Solar has a 1.7 star rating with 6 reviews.
When is Sahara Solar open?
Sahara Solar is closed now. It will open on Monday at 9:00 a.m.
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