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Sage Spa
- Wellness
- New York, NY
About this business
Message from Sage Spa Discover what everyone is saying about this highly-rated Park Slope Spa. Sage Spa is beautiful inside, and very quiet, no hustle and bustle, and they don't rush you here, like most spas. There is a highly-acclaimed staff. The massages are heavenly and the facials sublime. More about Sage Spa Massage: Deep Tissue, Swedish, Myofacial, Sports, Shiatsu, Hot Stone Massage, Aromatic Hot Towel Massage. Also Holistic Facials, & Foot Pampering Reflexology. Certified Prenatal Massage 20 years experience.
Location details
405 5th Ave, New York, NY, 11215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I love this spa!
SAGE Spa – Sooo accommodating. After much encouragement from my friend, I had finally made an appointment for a well-overdue massage at Sage. I was looking forward to it very much. Unfortunately, life threw it's usual curveball straight at me and I found myself in a position that left me unable to keep my appointment. It was 2 days before my scheduled date and I could already smell the incense and oils in my mind. I called and spoke with the owner, explaining my dilema and disappointment. She was very sympathetic and underst... read more
Wonderful experience – I just had a wonderful experience at Sage Spa. The massage was very good, totally met my needs. The environment is exquisite, very relaxing and beautiful. Everyone was extremely professional. I was called a day ahead and reminded of my appointment and the cancellation policy so there were no mishaps. I can't wait to go back and would highly recommend it to my friends.
Terrible Customer Service – Great masseuse, bad business lady. I called to cancel an appt. 23.5 before and she called ME rude. I was trying to explain to her that I would call once I heard from my husband, who was performing surgery all day. She called me rude and hung up on me. When I called back to try and talk to her, she was extremely rude, told me that she cancelled 6 appts. b/c of me. After trying to reason with her, she told me to f#ck off and hung up on me. I've never been there before, so as a new client, this is ho... read more
Business response:
What this review is really about is someone who cancelled late (much later than she admits), has a sense of entitlement and is seeking revenge.
Miracle Worker! – I have had quite a bit of massage over the years, some of it good and some of it painfuly bad. My recent massage at Sage was fantastic. Take it from me, Gabriella, my therapist, is as good as it gets. In this case, she really helped alleviate some pain that I had been experiencing from a recently pulled chest muscle. She worked the injury, combining slow stretches and deep massage. One hour later, I was a new man. I heartily recommend this place. If you need some relief, consider a session with Gab at Sage.... read more
Too basic and light – I had a massage here last week - as I was having much back pain. While the place is very pleasant and really nice and the therapist very nice, I expressed I wanted fairly deep on the back and legs. The massage was basically 75 minutes of being lightly rubbed with oil. It was my fault for not speaking up again while on the table, however, I could tell that there was not much technique going on - no working out the kinks or the very obvious tight muscles in my back and shoulders. While I was "relaxed" I f... read more
Business response:
I wish you had contacted me directly. We will always try to make it right if you have been paired up with the wrong therapist or are unhappy for any reason. I hope you'll call me. Susan Stratton, Owner of Sage
Absolutely heavenly – I've been to Sage many times, and each time I have literally floated out of there. Just walking into Sage, with its calming atmosphere, gorgeous decor and wonderful, friendly staff makes me breath a bit easier, my shoulders relax. I find no pressure there at all, just pure comfort and nurturing. Recently, in June, I had an incredible facial there that saturated my senses with the scent of roses that lingered for hours and hours. As always, I left feeling outrageously spoiled, as if I had been given extr... read more
Terrible Customer Service – I had had a couple good experiences at Sage, but one unfortunate incident will keep me from ever going back or recommending it to friends. I'm 8 1/2 months pregnant and was going to use a gift certificate for a prenatal massage but due to my baby brain, I completely forgot the appt until 45 minutes into the scheduled time. I immediately called and was very apologetic, telling the owner that I honestly forgot. She was so harsh and unreasonable about making any alternate arrangements and charged the... read more
Business response:
We are glad to hear that this customer's past experiences at Sage were good ones. We pride ourselves on our reputation. What she doesn't mention here is that the cancellation fee has been waived for her once before. (She has a history of late cancels and late arrivals.) She also fails to mention that she received a call the day before to remind her about her appointment AND the 24 hour notice of cancellation policy (which is standard hotel-spa industry policy). Let's be fair here. Missed appointments are every client's perso... read more
Best Reflexology Ever!! – I recently went to Sage, for a Reflexology treatment, with Eileen (therapist). I have received Reflexology before, but this has been by far the best session I have ever had! I was "in and out" of consciousness, deep sleep, then awake, then dreaming...WOW, what a journey. I left feeling more relaxed than I have ever been, and the effects lasted a few days!! She helped me focus within and forget about the outside world. I would definitely go back, and highly recommend this place to anyone. I am sure t... read more
Frequently asked questions about Sage Spa
How is Sage Spa rated?
Sage Spa has a 4.8 star rating with 340 reviews.
When is Sage Spa open?
Sage Spa is closed now. It will open tomorrow at 9:00 a.m.
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