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Safeway Pharmacy
- Pharmacy
- West Linn, OR
About this business
Location details
22000 Salamo Rd, West Linn, OR, 97068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Awful pharmacy. They don’t fill prescriptions in a timely manner. They don’t have enough staff at the computers to help customers. You will wait in lines for 15-45 or more minutes. It’s absolutely horrible.
This pharmacy has been our long time pharmacy and it’s the best. People are so friendly and helpful who work there. I see a lot of negative reviews saying they are understaffed, which isn’t true. There’s usually at least 5 people working there. Yes, sometimes it’s hard to get them on the phone but try again and you will. They’re just busy! Can’t say enough good about these pharmacy staff members though :)
The reason for the three star is simple. This is a busy pharmacy with a large catchment area. They are perennially understaffed. Which makes for less than helpful experiences with prescription refill, appointments, etc. Then, they have a phone number. Press 4 to talk. They rarely rarely answer. So I mentioned this to them. It’s our policy not to answer the phone. Extremely poor management. We are choosing to move to another pharmacy.
The reason for the three star is simple. This is a busy pharmacy with a large catchment area. They are perennially understaffed. Which makes for less than helpful experiences with prescription refill, appointments, etc. Then, they have a phone number. Press 4 to talk. They rarely rarely answer. So I mentioned this to them. It’s our policy not to answer the phone. Extremely poor management. We are choosing to move to another pharmacy.
The latest saga in lack of service at this pharmacy is much worse than before. Last Monday, I became quite sick and managed to see my doctor Tuesday morning. He was worried that I may have the flu (I'm 77 years old) and called in three urgent prescriptions at noon. By Wednesday afternoon with no prescription and no way to check on the status, he called again and could not reach anyone. He even called the Customer Service counter and someone said they would take a message over to pharmacy. No one called. I was continuing to g... read more
Frequently asked questions about Safeway Pharmacy
How is Safeway Pharmacy rated?
Safeway Pharmacy has a 2.2 star rating with 110 reviews.
When is Safeway Pharmacy open?
Safeway Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
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