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Safetouch Security Systems
- Security Systems
- Jacksonville, FL
About this business
Founded in 1984, SafeTouch Security System provides monitoring and installation of home and business security systems. It specializes in burglary, smoke detection and two-way link devices. The company offers three customized monitoring services to customers known as silver, gold and platinum packages. SafeTouch Security System provides door, window, personal and cash draw transmitters, as well as carbon monoxide, wireless motion and glass break detectors. It also provides voice over Internet protocol monitoring and phone lin... read more
Location details
9600 Sunbeam Center Dr, Jacksonville, FL, 32257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mr. Sam G Very Professional, very comfortable, friendly. If all the service people are like him, What a Company.!! Choose This company first. J.C
I love the security system but the installation was a bit of a nightmare. The installer was WAY over his head when trying to figure out our old system to install this new one. He had to call in a supervisor to help. When the supervisor didn't know I was in earshot, used some very offensive language. The installer spoke very little English and was unable to effectively show us how to log into the system and use it. Thank goodness we are tech savvy and Safetouch has tons of GREAT videos to watch. Since the installation, we hav... read more
Anthony V. a tech with safe touch was delayed due to a large installation. He could not make between 3-5. About 8 pm my door bell rings and there is the safe touch tech. I couldn't believe it. he took all the time in the world and never rushed his help. He still had one more call to make. He is an excellent example of what "True professionalism" is all about. With employees like that, i should have a long relationship with SafeTouch Security
We have had problems with our phone lines and Anthony V. came to look at our system. He is professional, effective and efficient. He knew exactly how to solve our problem and went to work on it immediately. He then explained what had gone wrong. He is respectful and takes the time with his customers. I highly recommend Anthony V. as a first rate technician. Excellent work, excellent manner, and very proficient in what he does. Yolanda C.
Hosnen installed our system at our new home. He arrived on time and was very professional throughout the whole process. He was patient as he thoroughly explained how the system works and clearly demonstrated all of the features. He ensured I understood how to work the system independently. Suggested the perfect location for the keypad 😊. Exhibited superb customer service! I now feel more secure in my home.
Shane came to service our system, with which we have been experiencing problems, of late. He arrived within the time period he had given us and was quick, efficient, and very professional. He did a great job and is an asset to your company.
Hosner was very patient and methodical in upgrading my system. I am very happy with his and the company's service. Thank you.
I called SafeTouch after hurricane Irma to reset the time on my alarm and test the system. They were experiencing long wait times because everyone was doing the same thing I was doing, but within 15 minutes the clock on my system was reset and they scheduled Joe E. to come out and find out why my system wouldn't dial out. Joe arrived on time, knew exactly what to do, was personable, helpful and quickly resolved the phone wiring issue (not technically SafeTouch's problem). Great job, fast and reliable. I appreciate knowledega... read more
Allen B. completed a service call at my house and did a great job. I am a new customer with Safetouch and I was impressed with the service. Also, Mike D completed a service call and did a great job.
Frequently asked questions about Safetouch Security Systems
How is Safetouch Security Systems rated?
Safetouch Security Systems has a 4.8 star rating with 3,775 reviews.
When is Safetouch Security Systems open?
Safetouch Security Systems is open now. It will close tomorrow at 12:00 a.m.
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