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Safelite AutoGlass Headquarters

2.7

About this business

Location details

7400 Safelite Way, Columbus, OH 43235, Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7421 reviews
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Angelina DeMark's profile image
Angelina DeMark 
2 months ago

Worst place ever , mentor locations rude as hell and does a half ass job and don’t want to fix anything 

julie buzzo's profile image
julie buzzo 
2 months ago

Well now after a botched repair come to find out the Battle Creek safelite office put in a claim for repair when 249.00 was suppose to cover it all. Crooks 

Trice Wyatt's profile image
Trice Wyatt 
3 months ago

HORRENDOUS CUSTOMER SERVICE AND REPAIR EXPERIENCE!!! Secured services for windshield repair June 2025 and then subsequent replacement. Received vehicle with the incorrect windshield and no calibration. Was not informed upon retrieving the vehicle, and had to bring it to the attention of the technicians. It was an 'Oh By the Way' response! Registered complaint regarding the entire experience, lack of communication and receipt of several invoices with disputing amounts. Was informed a reimbursement would be remitted. Submitted... read more

Andrew Tempalski's profile image
Andrew Tempalski 
3 months ago

Safelite smashed my wiper motor cable during a windshield install, disabling the wipers, and then a dismissive manager told me a squirrel did it and refused to fix it or even acknowledge that it could possibly be damage by the tech. Several mechanics have taken a look and reported that it does not seem like squirrel damage. Careless technicians, poor managerial training. This is how to lose customers. Regarding your form letter reply, you suck. This typical reply from a big company is worth nothing. You're too large a compan... read more

Andrew Tempalski's profile image
Andrew Tempalski 
3 months ago

Safelite smashed my wiper motor cable during a windshield install, disabling the wipers, and then a dismissive manager told me a squirrel did it and refused to fix it or even acknowledge that it could possibly be damage by the tech. Several mechanics have taken a look and reported that it does not seem like squirrel damage. Careless technicians, poor managerial training. This is how to lose customers. 

Frequently asked questions about Safelite AutoGlass Headquarters

How is Safelite AutoGlass Headquarters rated?

Safelite AutoGlass Headquarters has a 2.7 star rating with 421 reviews. 

When is Safelite AutoGlass Headquarters open?

Safelite AutoGlass Headquarters is closed now. It will open at 9:00 a.m. 

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