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Safelite AutoGlass Headquarters
- Glass & Mirrors
- Columbus, OH
About this business
Location details
7400 Safelite Way, Columbus, OH 43235, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Big company with zero humanity. Only AI bots. I have a complicated question because they screwed up my windshield last time and could not calibrate an Audi, but you cannot break through their quite lousy AI "customer prevention" phone systems. They really suck. I am going to complain to my insurance company USAA about them because they run USAA's glass program. Their management are definitely stupid and lazy, because they easily and cheaply could outsource human calls to the polite and smart people in the Philippines for exa... read more
Im in Bakersfield ca. Terrible customer service 3pm app. Took car back late all they did is stand around and talk then theybtried to send manager in and trybto bully me i can see them talking about it taking them 3hrs to finish it this place is a joke all i got to say is it better no leak
Had a appointment to have a new windshield replacement in my 1973 Chevrolet pickup truck.Paid for in full Online, Technician showed up as Scheduled,I had the old window out already,he was there for about a Half hour preparing the installation and come to find out the Rubber seal he brought was to big.From there ever thing went south,he left said some one will get back with me,took 2 days no phone calls Emails,I made several calls, really bad communication, Final got it hashed out for my refund,but they are going to charge me... read more
I took my company 15 passenger bus down to Franklin 312 what a wonderful team you have there I have a 3:00 appointment got me in on time install that huge front windshield without any problems explain the warranty the technician was extremely wonderful thank you for the great experience
This is terrible company with absolutely zero customer service. Avoid at all costs if possible. Just looked at the canned responses to negative reviews, they are unethical and uncaring and will fail you, your car, and expectations. There are alot of competitors out there, shop were you are cared for and appreciated.
Frequently asked questions about Safelite AutoGlass Headquarters
How is Safelite AutoGlass Headquarters rated?
Safelite AutoGlass Headquarters has a 2.8 star rating with 413 reviews.
When is Safelite AutoGlass Headquarters open?
Safelite AutoGlass Headquarters is closed now. It will open on Monday at 9:00 a.m.
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