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Safelite AutoGlass

3.1

About this business

Location details

2401 Auburn Way N, Auburn, WA, 98002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.111 reviews
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Kyle Putnam's profile image
Kyle Putnam 
on Google
5 months ago

Anyone who gets a 1-star review had a chance to fix the issues and was belligerent about it. The gaskets were popped off our windshield and the service provider very condescendingly “explained” having rubber bits waving in the breeze that never did that before was “how they always are.” Our screen was scratched and they patronizingly said “we can check our pre-inspection photos but….” with absolutely no intention of taking responsibility for the issue. The dash was left filthy and we were told they weren’t allowed to clean t... read more

Tommy Gunnah's profile image
Tommy Gunnah 
on Google
9 months ago

I see you guys deleted my review because you're scared of the public seeing the truth about your poor representation of a massive company such as safelite. Customer service is here at the auburn location, is one of the very worst that I've experienced. The lady I talked to hung up the phone on me because I decided to cancel my appointment. I called back and asked to speak to the manager and he said that he was sitting right next to the employee who hung up on me, and he didn't see anything wrong with it. This is who you have... read more

Joy Mcintyre's profile image
Joy Mcintyre 
on Google
10 months ago

Brian was amazing!! Thank you so much for the 5 star customer service you provided to me on 5/25/2024!! 

Kudo's profile image
Kudo 
on Google
a year ago

Went to get a new windshield installed. They got it done quick. Within a month it cracked all the way across. Turns out they installed it incorrectly. Went back they replaced it for free, but left residue from the adhesive for the windshield. Also the managed to lose my brake fluid cap during the service but they won’t admit to it. They are very incompetent at this place. I would not recommend going here. 

Scott Sund's profile image
Scott Sund 
on Google
a year ago

We have an appointment they start on the schedule time the service was excellent 

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Frequently asked questions about Safelite AutoGlass

How is Safelite AutoGlass rated?

Safelite AutoGlass has a 3.1 star rating with 11 reviews. 

When is Safelite AutoGlass open?

Safelite AutoGlass is open now. It will close at 5:00 p.m.  

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