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Safelite AutoGlass
- Auto Glass Services
- Fairview Heights, IL
About this business
Location details
9998 St Clair Ave, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had a rock thrown Thursday afternoon which chipped the windshield and was starting to spread. I contacted my insurance company who sent me a link to Safelite and my appointment was set for the next day Friday at 8:00am. When I entered Safelite, all I had to do was give my name and the keys to the car. No paperwork was needed, I was in and out in about 35-40 minutes, and the Crack was barely noticeable. They did a great job and everyone was so friendly.
Updating my review after a successful Safelite appointment. Initially I scheduled a windshield repair through my insurance for the next day, I'm guessing wires for crossed as nobody showed up nor knew anything about it. On the second attempt they showed up on time, contacted me ahead of time to know they were on the way, and even sent info on the tech so I knew who to look out for. The service was quick, the technician was friendly and conversational, and it only took approximately 30 to 45 minutes from start to finish. Abso... read more
The shop did a smashing job of scheduling an appointment with me and then not showing up to it and not answering multiple calls to request an update. Despite numerous calls to them and Safelite corporate, they not only missed their appointment window but also refused to give any reason why or if they would show up in the future. I can't critique their job since they didn't do it, but they get a 0/5 on using phones and basic scheduling.
Outstanding work
Frequently asked questions about Safelite AutoGlass
How is Safelite AutoGlass rated?
Safelite AutoGlass has a 4.3 star rating with 446 reviews.
When is Safelite AutoGlass open?
Safelite AutoGlass is open now. It will close at 5:00 p.m.
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