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Safelite AutoGlass

4.0

About this business

Location details

420 37th Street NW, #B, #B, Federal Way, WA, 98001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.0568 reviews
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Yane N Jaime's profile image
Yane N Jaime 
recommend  Recommended
4 years ago

good experience great customer service 

Business response:

Thank you for sharing your experience! -Melanie 

Katie McCool's profile image
Katie McCool 
4 years ago

Business response:

Thank you for taking the time to share your experience, Katie. Thank you for bringing this to our attention so we may address it with our team. -Melanie 

Katie McCool's profile image
Katie McCool 
4 years ago

Please use extreme caution when considering to service your vehicle here. I took my 2017 Ford Escape to have a repair from a cracked windshield. I had to take my car in on two separate occasions. The first, they were unable to put in the new glass because the camera was not aligned properly. I appreciated this at the time because I did not want something faulty installed. The second time, the glass was installed, but there were two chip marks that I had not noticed to be present before the new windshield. I called customer s... read more

Business response:

Thank you for taking the time to share your experience, Katie. Thank you for bringing this to our attention so we may address it with our team. -Melanie 

Kate Eustace's profile image
Kate Eustace 
recommend  Recommended
4 years ago

This is my second wonderful experience with Safelite AutoGlass. Thank you, Tyler, for your much appreciated enthusiasm and promptness! 😊 

Business response:

😍 Looks great! Thank you for sharing your feedback! -Melanie 

Nick Wilson's profile image
Nick Wilson 
recommend  Recommended
4 years ago

Excellent service and selection ! 

Business response:

Happy to hear you had a great experience, Nick! -Melanie 

Dustin Thomas's profile image
Dustin Thomas 
recommend  Recommended
4 years ago

Easy, fast and done right 

Business response:

That's what we like to hear! Thanks, Dustin! -Melanie 

Kathie Short's profile image
Kathie Short 
recommend  Recommended
4 years ago

Very pleasant receptionist and crew. Job was done quickly and windshield looks great. I have used Safelite several times over the years and always had a very professional and pleasant experience 

Business response:

Thank you for being a valued customer, Kathie! Our team will be thrilled to know you're pleased with your service. -Melanie 

Tiffany Weston's profile image
Tiffany Weston 
4 years ago

Business response:

Thank you for sharing your feedback. Our lifetime warranty covers any installation related issues, and we are confident our team will assist you in getting this resolved. -Melanie 

Tiffany Weston's profile image
Tiffany Weston 
4 years ago

i brought my vehicle to safelite a month ago and twice this week it has rained hard and now has damaged my interior from a leak in the windshield that was repaired last month. I have called so many times and no luck getting to speak to anyone. I had to call my insurance to call them and make an appointment. I am dissatisfied with their service I have to wait all week for an appointment on friday meanwhile the interior of my vehicle is getting damaged in the meantime. Also where they removed the old window out on the side pan... read more

Business response:

Thank you for sharing your feedback. Our lifetime warranty covers any installation related issues, and we are confident our team will assist you in getting this resolved. -Melanie 

Frequently asked questions about Safelite AutoGlass

How is Safelite AutoGlass rated?

Safelite AutoGlass has a 4 star rating with 568 reviews. 

When is Safelite AutoGlass open?

Safelite AutoGlass is closed now. It will open tomorrow at 8:00 a.m. 

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