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Safelite

2.8

About this business

Location details

10822 Pineville Rd, Pineville, NC 28134, Pineville, NC, 28134, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.889 reviews
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Hugh Shannon's profile image
Hugh Shannon 
3 days ago

Horrible experience. First had home appointment for replacement, but the technician didn’t have the right recalibration equipment so had to bring in to store for recalibration. Had issues so had to bring it back. Had 8:00 am appointment (as in at opening time), but found out “there are 2 cars ahead of me” so won’t start until 10:00! How can there be 2 cars ahead of the first appointment of the day? Among the worst customer experiences I have ever had. And hoping that they’ll finally get it right 🫣🤪 

Sammy Santos's profile image
Sammy Santos 
2 weeks ago

I THINK THAT THE SAFELITE EMPLOYEE THAT INSTALLED MY NEW WINDSHIELD DID AN AWESOME JOB AND I TRULY APPRECIATE THE WORK THAT HE DID!!! **THANKS ONCE AGAIN,... YOU'RE A GENTLEMAN & A SCOLAR!! 

Malacy Williams's profile image
Malacy Williams 
2 weeks ago

I experienced very poor customer service at this location today. As a veteran of 30 years, I arrived 15 minutes early for my scheduled car service appointment and waited patiently. While I was there, another couple arrived 15 minutes late for their appointment. Despite my being on time, the sub-manager, Charles, chose to take the late customers ahead of me rather than asking them to reschedule or wait. As a result, I was forced to wait an additional 30 minutes past my appointment time. When I asked why their vehicle was take... read more

Michelle K's profile image
Michelle K 
2 weeks ago
Sarah Nichols's profile image
Sarah Nichols 
3 weeks ago

Customer service is attentive to questions and office is clean/ well maintained. 

Frequently asked questions about Safelite

How is Safelite rated?

Safelite has a 2.8 star rating with 89 reviews. 

When is Safelite open?

Safelite is closed now. It will open tomorrow at 8:00 a.m. 

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