Safeguard Waterproofing - Ram Jack Illinois

Elizabeth Jane Rogowski 

on Google

a week ago

This is the second 100+ year-old home in Forest Park that we’ve trusted Ram Jack/Safeguard Waterproofing with — about 10 years apart — and I was happy to see Bob Shipyor was still there managing the process. Our basement had significant water issues, and this was a big project. Their team installed a full interior drain tile system, repaired multiple foundation cracks, installed a new sump pump system with battery backup, and added exterior underground drainage to move the water away from the house. Bob met with us twice to ... read more

Lauren Mieli-Morales 

on Google

2 weeks ago

Pat D came out to our house and inspected a leak in our basement. We feared there could be a crack in the foundation but he discovered a clogged condensation pipe nearby that had been overflowing - a much easier fix. Thank you for being an honest broker, Pat. If we ever need waterproofing you will be our first call. 

Adam Pinto 

on Google

3 months ago

We hired Ram Jack for foundation repairs. John was responsive upfront and the work was mostly efficient and high-quality. They did miss installing a horizontal bracket, but corrected it quickly. The bigger issue: during installation, they damaged our sewer line—an admitted mistake. Unfortunately, that’s where the professionalism stopped. After acknowledging fault, John and his team became unresponsive. Communication was great when selling the job, but lacking when it mattered most. Mistakes happen. How you handle them is wha... read more

Joel Newton 

on Google

5 months ago

I was pleased with the quality of the work and how the workers completed the job on time and left the location clean. Communication could have been more timely. I needed to reach out multiple times to get requested information. The warranty provided at job completion initially did not cover what was conveyed verbally and in the bid, but this was rectified and I received a warranty with the updated language requested.