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Safeco
- Insurance
- Bentonville, AR
About this business
Location details
1122 N Walton Blvd, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I'm 15 minutes into a call to simply cancel a policy, nothing but automated nonsense that doesn't allow you to work through the prompts. Horrendous customer service!
I cancelled on March and they still collect April payment, I e mail my agent and he said he was taking care of it as today no one answered e mails or phone calls
Worse company ever. Can not cancel policy. Customer service is terrible. Agent unavailable. The main company can not get in touch with there agents. You can not do anything without agent. Except make payment. Safeco is a zero. Endless loop of automated responses. If you do get a person the only thing their staff is capable of doing is transferring you to an automated system. Very poorly trained company. Scam company. Do not use this company. Shopper beware
If you think this will be great insurance you are wrong! They will cancel you if they find out you have what they call "increased hazards". What they mean is you have a rescued German Shepherd and their inspector got scared because he was barked at from behind a window. We've been with them for several years and the house is in great conditions. Yes, there are a few things I agree with but those aren't cancellation worthy or "increased hazards"! They don't even get a one in my book for this stunt!
This company is horrible. They tried to charge me $145/month for liability insurance on a vehicle that I don't drive. When I began with Safeco, I paid under $120/month for full coverage. When I canceled my policy, they attempted to still withdraw funds from my bank after it's been canceled. Then they had the nerve to charge me a return fee for the charge not going through. All this after I canceled them. I do not recommend using Safeco
Frequently asked questions about Safeco
How is Safeco rated?
Safeco has a 1.8 star rating with 18 reviews.
When is Safeco open?
Safeco is open now. It will close at 12:00 p.m.
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