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Safe Home Security

3.7

About this business

Serving home and business owners nationwide, we provide highly professional monitored protection from crime, medical, and fire-related emergencies. 

Location details

1125 Middle St #201, Middletown, CT, 06457, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.73,785 reviews
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CjL's profile image
CjL 
on Google
11 hours ago

Numerous dishonest individuals in this establishment show a complete disregard for their customers. They reported to Equifax negative during the COVID-19 financial disaster when the whole world was shut down; stay away from con safe home security 

Donna Hill's profile image
Donna Hill 
on Google
a week ago

You better watch your billing close!!! My paper copy says due 18th but online May 31st! Couldnt figure out why I’m late each month. Talked to rep who sounded totally exhausted from struggling to understand it enough to explain. He said it’s stupid and causes people to be late which affects credit scores! I was also slimed into another contract when I called to cancel 2 months before end of contract. If you have them cancel when you can. If you’ve been solicited by sales hang up on them. My bill has Ben twice as much as they ... read more

Matthew A's profile image
Matthew A 
on Google
a week ago

This company is structured to make cancelling your service nearly impossible, regardless of the reason. We sold our home March 2025. We provided ample notice in advance of the sale date, provided proof of sale, and the new owner established monitoring with them… but we’re still obligated to pay for service 4/1 through 9/30. So we’re paying for 6 months of coverage while we don’t own the home AND the new owner is also paying for coverage for the same home! Reason, understanding, and logic do not exist within this company. I w... read more

Mongo's profile image
Mongo 
on Google
2 weeks ago

UPDATE: Im back!!! I UNFORTUNATELY HAVE A WHOLE YEAR MORE WITH THEM,THOUGHT I COULD STOP THE $300FEE BY GOING PAPERLESS, and set up Autopay! GOT ON (WHICH I THOUGHT WAS THEIR WEBSITE) SET UP AUTOPAY AND NOW! GET THIS,THEY HAVE ME DOWN FOR ALWAYS ALWAYS A MONTH BEHIND AND ON TOP OF THAT! IT IS A THIRD PARTY WEBSITE!!!!!! DO NOT SIGN WITH THESE PEOPLE! NOWAY ON Gods green earth they got a rating of 3.8 they are the worse!!! DO not do business with them!! Absolutely wish i could cancel and be done with them, and why google give... read more

patti's profile image
patti 
on Google
2 weeks ago

How is this company still in business??? DO NOT DO ANY BUSINESS WITH SAFE HOME SECURITY!! SCAMMERS!! So many reviews with 1 star probably same as me. Wanted to select 0 but it’s not an option. They will put you in a contract and take your money. I have issues with my service and called many times in the past. TODAY 05/07/2025 called because my system has been going off like crazy. Was told they could not come and service unless I signed a new contract!! WTH?? Looks like when they respond to your review, it’s very generic . T... read more

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Frequently asked questions about Safe Home Security

How is Safe Home Security rated?

Safe Home Security has a 3.7 star rating with 3,785 reviews. 

When is Safe Home Security open?

Safe Home Security is open now. It will close at 10:00 p.m.  

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