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Serving home and business owners nationwide, we provide highly professional monitored protection from crime, medical, and fire-related emergencies.
1125 Middle St #201, Middletown, CT, 06457, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 10:00 p.m. | |
Tue | 8:00 a.m. to 10:00 p.m. | |
Wed | 8:00 a.m. to 10:00 p.m. | |
Thu | 8:00 a.m. to 10:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Numerous dishonest individuals in this establishment show a complete disregard for their customers. They reported to Equifax negative during the COVID-19 financial disaster when the whole world was shut down; stay away from con safe home security
You better watch your billing close!!! My paper copy says due 18th but online May 31st! Couldnt figure out why I’m late each month. Talked to rep who sounded totally exhausted from struggling to understand it enough to explain. He said it’s stupid and causes people to be late which affects credit scores! I was also slimed into another contract when I called to cancel 2 months before end of contract. If you have them cancel when you can. If you’ve been solicited by sales hang up on them. My bill has Ben twice as much as they ... read more
This company is structured to make cancelling your service nearly impossible, regardless of the reason. We sold our home March 2025. We provided ample notice in advance of the sale date, provided proof of sale, and the new owner established monitoring with them… but we’re still obligated to pay for service 4/1 through 9/30. So we’re paying for 6 months of coverage while we don’t own the home AND the new owner is also paying for coverage for the same home! Reason, understanding, and logic do not exist within this company. I w... read more
UPDATE: Im back!!! I UNFORTUNATELY HAVE A WHOLE YEAR MORE WITH THEM,THOUGHT I COULD STOP THE $300FEE BY GOING PAPERLESS, and set up Autopay! GOT ON (WHICH I THOUGHT WAS THEIR WEBSITE) SET UP AUTOPAY AND NOW! GET THIS,THEY HAVE ME DOWN FOR ALWAYS ALWAYS A MONTH BEHIND AND ON TOP OF THAT! IT IS A THIRD PARTY WEBSITE!!!!!! DO NOT SIGN WITH THESE PEOPLE! NOWAY ON Gods green earth they got a rating of 3.8 they are the worse!!! DO not do business with them!! Absolutely wish i could cancel and be done with them, and why google give... read more
How is this company still in business??? DO NOT DO ANY BUSINESS WITH SAFE HOME SECURITY!! SCAMMERS!! So many reviews with 1 star probably same as me. Wanted to select 0 but it’s not an option. They will put you in a contract and take your money. I have issues with my service and called many times in the past. TODAY 05/07/2025 called because my system has been going off like crazy. Was told they could not come and service unless I signed a new contract!! WTH?? Looks like when they respond to your review, it’s very generic . T... read more
Safe Home Security has a 3.7 star rating with 3,785 reviews.
Safe Home Security is open now. It will close at 10:00 p.m.
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