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Safe Harbor Oxford
- Marinas
- Oxford, MD
About this business
Location details
402 Strand, Oxford, MD 21654, Oxford, MD, 21654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a misfueling incident in this Marina last week which cost us over $3,000 plus the inconvenience and the aggravation. The misfueling started because the attendant gave us diesel instead of gasoline, which we specifically said “gasoline 3x” because she asked us 3x. Their fuel nozzle is green but it was not labeled Diesel. The attendant didn’t mention the type of fuel when she handed the nozzle to my partner. 40 gallons into fueling, she said this is diesel. We stopped fueling, she contacted her manager and we ended up p... read more
I am extremely upset by my experience with Graham Norbury at Safe Harbor Oxford Marina. What began as a fueling problem initiated by the attendant quickly escalated into a situation where I was blamed and coerced by Mr. Norbury, the general manager. He insisted the problem was entirely my fault, despite the fact that I had fueled my boat here with gasoline for over 14 years without incident. The charges I incurred to “resolve” the situation totaled $3,139.25, and included: A super-sized pump-out fee far beyond any reasonable... read more
The attendant filled our gas tank with diesel and then charged us over $3000 to fix their problem. Graham Norbury was awful to deal with.
My father-in-law has been a loyal customer of Safe Harbor for over 14 years, fueling his boat here countless times with gasoline without issue. On September 28th, when he asked for gasoline (as he always does), he was instead given diesel by a marina employee. Halfway through filling, the employee realized the mistake, but instead of owning up to it, the GM Graham turned on him and claimed it was his fault despite telling me on the phone that the employee is supposed to double check with the customer --which she did not do u... read more
Excellent marina. Very friendly, helpful people. We had no shore power cable, they lent us one, no charge. Facilities are clean and functional.
Frequently asked questions about Safe Harbor Oxford
How is Safe Harbor Oxford rated?
Safe Harbor Oxford has a 4.5 star rating with 62 reviews.
When is Safe Harbor Oxford open?
Safe Harbor Oxford is closed now. It will open tomorrow at 8:00 a.m.
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