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SAFE Credit Union - Corporate Office
- Finance
- Folsom, CA
About this business
Location details
2295 Iron Point Rd Ste 100, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They just shut down my Visa after making a simple $215 purchase at a large retailer without notifying me, I found out when next purchase was declined and created an EMBARRASSING UNNECESSARY SITUATION at a store. This is the second time in a year. No care, no apoloies, or courtesy from escalation team. Idea not implemented to simply send send a text informing the card has been shut down for security. I was assured would not happen again. Unbelievable. It is 2025. I have lost confidence.
I have had two recent interactions with the customer service reps at Safe credit union. Both encounters were so informative, so helpful, and so eye-opening. Before, I have not had the patience dealing with call centers with various businesses and banks. The first time I called, I asked a lovely person for some advice on how to send money outside the state to a friend. Brooklynne walked me through the process. She told me that time was not an issue. And she made me feel very comfortable throughout the transaction. I could not... read more
I got an auto loan through SAFE, and at first I was happy to support a local credit union over a large bank and the rate offered was competitive. But once my loan was paid off the troubles started. When your loan is paid off they automatically lock you out of your online account, making it impossible to access any past statements! This seems at best a major security risk, and at worst outright illegal. How can they completely lock someone out of their account after they have made all their loan payments!? Compounding the iss... read more
*** updated review, I take my 5 star back. I've been banking with Safe for several years at this point and have financed many cars with this bank and the last 2 loans I took out they gave me a hard time but ultimately approved the loans well this year I paid off 2 of my auto loans and now I'm applying for a new auto loan and they are declining me due to revolving debt. Mind you I've never been late on any of my credit with any of my creditors including this bank but they dont care about any of that, wasting your time buildin... read more
Frequently asked questions about SAFE Credit Union - Corporate Office
How is SAFE Credit Union - Corporate Office rated?
SAFE Credit Union - Corporate Office has a 2.2 star rating with 48 reviews.
When is SAFE Credit Union - Corporate Office open?
SAFE Credit Union - Corporate Office is closed now. It will open at 9:00 a.m.
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