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5153 N 9th Ave, Ste 404, Pensacola, FL, 32504, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
First, I would like to begin that I have no issue with my provider. However, I have been waiting 3 months for my appt. and today during my appt. I was informed that they had never received my authorization and that it just expired. Which would have been a simple call for me to make to my insurance to have one sent over. When I asked, why I had not been called earlier they didn't have an answer and offered me an appointment in January.
I have been waiting on an authorization for a procedure for over 2 months and called the office at least 7 times with no call back . I had to contact my insurance company myself as the office staff are totally incompetent .
I had an out of the blue Grand Mal seizure two and a half weeks ago, and I’ve called Sacred Heart Neurologist every other day to try to get my initial appointment scheduled. They continue to say my authorization is in review. I have TriCare insurance & referral from a military base, so there should be no reason they can’t review my auth to get me scheduled.
Sacred Heart Medical Group Neurology has a 3.5 star rating with 30 reviews.
Sacred Heart Medical Group Neurology is closed now. It will open at 9:00 a.m.
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