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Sacramento Hot Tub Mall

4.7

About this business

Location details

5400 Date Ave Ste D, Sacramento, CA, 95841, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 5:00 p.m.
TueClosed
WedClosed
Thu11:00 a.m. to 5:00 p.m.
Fri11:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.728 reviews
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Mike B's profile image
Mike B 
3 weeks ago

We purchased a new spa from Hot Tub Family but being new to spas, needed help getting it up and running. Tatianna guided us through the process of startup and initial chemical treatment with impressive knowledge and patience, and now we’re all set to enjoy our new spa! Thanks again, Tatianna! 

Win Nie's profile image
Win Nie 
a month ago

I will start by saying I do not like sales stores, and I especially do not like salespeople following me around. I am a woman who prefers to keep to herself, look around and make up my own mind without someone talking at me the entire time. Tatianna seemed to understand that without me having to explain it. She did not over-greet me, hover over me or act like I had to entertain her. She would come by every so often, ask a useful question and then leave me alone again. Funny enough, she usually answered something I had been w... read more

West Scope's profile image
West Scope 
a month ago

Tatiana provided some of the best customer service I’ve experienced. She was incredibly knowledgeable about everything related to spas and took the time to make sure I got exactly what I needed. I originally walked in looking for just one item, but she went above and beyond by checking that I had the correct filters and all the other essentials to get my spa running properly. Thanks to her attention to detail and willingness to help, I avoided a lot of frustration—and I’d probably still be sitting in a cold hot tub right now... read more

Audri Ballard's profile image
Audri Ballard 
a month ago

I had such a great experience at Hot Tub Family | Master Spas! The entire team was welcoming, knowledgeable, and never made me feel pressured. A huge shoutout to Tatianna--she is hands down one of the top sales girls there! She took the time to answer all of my questions, explained everything clearly, and helped me find the perfect option for my needs. Her professionalism, kindness, and customer service made the whole experience enjoyable. If you're looking for a hot tub, I highly recommend asking for Tatianna. You won't be ... read more

Luis Aquino's profile image
Luis Aquino 
4 months ago

I went to a few different hot tub stores before ending up here with Tatianna, and the experience was completely different from the start. Instead of immediately trying to show me spas, she actually sat down with me first and asked a bunch of questions, writing down everything I was looking for. Everywhere else I went, I felt like I was being told what I needed, but she really listened. After that, she walked me through the options that actually matched what I wanted and narrowed it down so it didn’t feel overwhelming. When w... read more

Frequently asked questions about Sacramento Hot Tub Mall

How is Sacramento Hot Tub Mall rated?

Sacramento Hot Tub Mall has a 4.7 star rating with 28 reviews. 

When is Sacramento Hot Tub Mall open?

Sacramento Hot Tub Mall is closed now. It will open at 10:00 a.m. 

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