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RWJ University Hospital Somerset - Family Practice
- Family Practice
- Somerville, NJ
About this business
Location details
110 Rehill Ave, Somerville, NJ, 08876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love this place
I haven't had any crazy issues with this facility. Maybe it depends on the doctor you see, as well. Mine is very busy, but still goes out of her regular hours to fit me in and see me. It is hard to make appointments because she is so busy, so I recommend making the ahead of time and even two at a time! I had an issue when my appointment was canceled and rescheduled without checking with me first and being notified by a letter in the mail, last minute. That was unfortunate, but besides that, I haven't had issues. Thank Goodne... read more
Trying to reschedule an appointment for the past week. No one has answered the 4 calls, and 2 messages let with an answering service. The few times I’ve been there the phone rigs off the hook and no one picks the calls. To busy chitchatting.
What happened to this family practice? It’s no longer the efficient place it used to be. No one answers the phone—it just rings and rings, and it seems there’s no staff available to take calls. Appointments are now taking more than three weeks to schedule. They tell you to book your appointment through the app, but unless it’s an emergency, the app doesn’t allow you to schedule, so you’re forced to call. And when you do, no one answers—not in English, not in Spanish. Honestly, the customer service is very poor. This institut... read more
I have been coming to this office for 31 yrs, and lately, it is a mess. I have been very sick for 2 weeks and saw a very nice gentleman last week and was prescribed antibiotics and had the Covid test done. Symptoms kept getting worse and if I had not called the answering service, no one would have told me I had tested positive. I’ve called the office since Tuesday and the receptionist started talking to me in Spanish. She told me they did not have any appointments available , they were completely booked. I kept calling to se... read more
Frequently asked questions about RWJ University Hospital Somerset - Family Practice
How is RWJ University Hospital Somerset - Family Practice rated?
RWJ University Hospital Somerset - Family Practice has a 1.8 star rating with 142 reviews.
When is RWJ University Hospital Somerset - Family Practice open?
RWJ University Hospital Somerset - Family Practice is open now. It will close at 6:00 p.m.
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