Rusty Wallace Kia Alcoa Service

Joseph Kinkead 

on Google

2 months ago

Egregious and predatory pricing. The dealership is about what you would expect, but whatever you do, do not go to the service department. These guys wanted to charge me almost 900$ to replace my front pair of brake pads and rotors, and that's on top of having to wait 5 days for the parts to come in. I went to a local mechanic who did the replacement, and with labor included charged me 265$. This was done in less than an hour of me driving into his parking lot. This service department is reprehensible. I will never go here ag... read more

Coleman Strickland 

on Google

5 months ago

What can I say about my advisor nick does a wonderful job him and his crew 

GJ Comer 

on Google

5 months ago

Great Customer service! I had a couple recalls that needed attention, Cody was great to work with, gave me a quote of how long and it was exactly the time it took. A comfortable waiting room, with free snacks, everyone on the staff was smiling and nice to all the customers. 

Tyler Rouse 

on Google

7 months ago

World class experiences from beginning to end. 

Makenzie Wells 

on Google

10 months ago

Have been a long time customer of this Kia and the service department for buying cars and routine visits but I will no longer be going back. I went in for an oil change and asked for the techs to take a look at a slow leak in one of my tires. Was told there was a nail too close for patching and that I not only needed to replace that tire, but all 4. My tires are nowhere near bald so I decided to leave to get a 2nd opinion. I went to a tire shop directly after leaving and not only did they NOT find a nail in my tire, but they... read more