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Rusty Wallace Ford Service

4.0

About this business

Specialties: We have a huge selection of new Ford vehicles including all of your favorite models. We also have a complete selection of used cars that are available to you. So no matter what your budget is, the team at Rusty Wallace Ford will make sure you Drive Home Happy! We have years of experience working with Ford vehicles, so if you need maintenance, service or repairs, then we are your go to service center. Our new dealership is in Dandridge off of I-40 exit 417. Established in 2001. Rusty Wallace Ford was opened in 20... read more

Location details

134 Sharon Dr, Dandridge, TN, 37725, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.020 reviews
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Diane Arwood's profile image
Diane Arwood 
on Google
a month ago

The only reason I’m giving 2 stars is because I was able to make the appointment completely online. I received several text communications about my appointment-one or two would’ve been sufficient. When I arrived a few minutes early for my appointment, I told the person checking me in that my air conditioning needed to be checked, but she said I would have to reschedule for that service, bc it would require a master service technician. I took that in stride and made my way to the waiting area. I’ve had my oil changed here a c... read more

Angela Kling's profile image
Angela Kling 
on Google
6 months ago

Shame on you rusty Wallace ford after buying extended warranty at 88000 miles u tell me I'm over the mileage then tell me my whole rear end needs replacing on 2017 mustang for over $3000 thank goodness for westgate who fixed the problem for under 400 cause I only needed 2 pieces NOT the entire rear end shame shame I will never do business with u again and will tell everyone else not to either cause apparently women are to be took advantage of 

Bill P.'s profile image
Bill P. 
on Google
6 months ago

Thank you for not properly servicing my Ford F250...been taking my vehicle to you for 2 years and a Ford dealer in Florida the previous 2. No one ever suggested a fuel filter change and now I break down with a cracked fuel filter on vacation...the service manager had a great suggestion that I study the manual and make sure I know the suggested maintenance schedule....great customer service. Also love the $200 Diagnostic fee, which doesn't even get applied to the labor cost....Merry Christmas and thanks for nothing. The sad p... read more

Daniel L's profile image
Daniel L 
on Google
8 months ago

Very friendly service and easy to deal with. Michael Rodarte went above and beyond to earn my business 

Knoxville Home Renovations, LLC's profile image
Knoxville Home Renovations, LLC 
on Google
8 months ago

I have tried almost all the dealers in the Knox area and was not too impressed. As a former auto tech and a current ASE Master tech (on paper) I no longer work on my vehicles due to time constraints and running my business. I am happy with the service I received from Rusty Wallace Ford Service dept. I waited on site for the service on my F-350. The facility was calm, friendly and professional. Courtney the service adviser was very pleasant and accommodating. The prices were fair as well. I will be back there for my next serv... read more

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Frequently asked questions about Rusty Wallace Ford Service

How is Rusty Wallace Ford Service rated?

Rusty Wallace Ford Service has a 4 star rating with 20 reviews. 

When is Rusty Wallace Ford Service open?

Rusty Wallace Ford Service is open now. It will close at 5:30 p.m.  

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